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Announcement letters
Software withdrawal: IBM Case Manager V5.0 and IBM FileNet eForms selected versions
IBM will withdraw from marketing the products mentioned and licensed under the IBM International Program License Agreement. A replacement product and availability date is listed if one is available.
Last updated: 13 Nov 2012
Case studies
Global engineering company cuts billing cycles in half ... IBM Enterprise Content Management software helps streamline invoicing and payment processes
IBM Enterprise Content Management software helps streamline invoicing and payment processes for a global engineering company
Last updated: 31 Dec 2012
Consolidated Edison of NewYork enhances response to customers ... Putting vital information in the field with IBM Enterprise Content Management software
A paper-based system used by field inspectors was flawed by delays in data entry and projects and errors during transcription, but a mobile office solution developed with IBM enables field inspectors to input and access all the data they need right on the job.
Last updated: 15 Nov 2012
IŞBANK streamlines loans processing ... Accelerating loan applications, boosting productivity and improving customer service with an IBM Enterprise Content Management solution
IBM® Global Business Services® helped IŞBANK to redesign the entire loans workflow and implemented a completely digital archiving and workflow solution based on IBM FileNet® and IBM DB2® technologies.
Last updated: 24 Apr 2012
A state agency increases ROI and improves service with flexible technology ... IBM Case Manager software client use case story
Using IBM Case Manager software, a state agency expects to provide more efficient, higher-quality service with flexible workflows that continue to run smoothly when the organization takes advantage of new technology releases.
Last updated: 28 Dec 2011
Hennepin County Human Services: IBM Filenet ... A detailed ROI study
Hennepin County Human Services and Public Health deployed IBM FileNet to replace paper-based document and client service processes.
Last updated: 06 Sep 2011
JM Family uses IBM ECM to automate its auto loan management processes ... A detailed ROI case study
JM Family used IBM FileNet to automate its auto loan management processes and in doing so increased the productivity of collection agents while increasing loan collection rates.
Last updated: 28 Jul 2011
Prosecutor General’s Office of the Russian Federation ... Speeds delivery of justice with a business analytics solution
European justice department office tasked with processing business inspection requests nationwide replaces its aging, spreadsheet-based decision-making system with a comprehensive business analytics solution based on IBM Cognos Business Intelligence BI together with IBM FileNet automated work processes and el...
Last updated: 21 Dec 2010
Good Samaritan Society (ELGSS) utilizes advanced case management to better predict patient needs
Rustan Williams, the VP of information systems and technology systems and CIO for the Evangelical Lutheran Good Samaritan Society (ELGSS), explains how advanced case management and new analytics capabilities are helping empower decision making and improve business processes to provide better patient care.
Last updated: 22 Nov 2010
State of North Dakota reduces response times from days to seconds
Today, with the sophisticated case management capabilities of IBM Software, the State of North Dakota has not only solved its storage challenges but also dramatically improved staff productivity and customer service.
Last updated: 13 Aug 2010
J.B. Hunt transforms operations to reduce costs and increase revenue
Using advanced techniques, IBM solutions with case management capabilities are helping J.B. Hunt achieve its goal to transform the way driver detention events are captured, administered and invoiced so that staff can optimize revenue from each delivery.
Last updated: 13 Apr 2010
JM Family improves customer service and employee productivity
JM Family improves process efficiency and accuracy to realize $2.1 million in annual savings and eliminates annual printing of 168,000 pages when it implements IBM software with case management capabilities.
Last updated: 13 Apr 2010
Data sheets
FileNet Business Process Manager 4.5.1
Learn the key features and benefits of FileNet Business Process Manager (BPM) and how BPM can enable Agile ECM in your organization for quicker results.
Last updated: 18 Aug 2009
FileNet eForms for FileNet P8
This data sheet discusses FileNet eForms, a web-based forms management solution that integrates directly with FileNet Content Manager and FileNet Business Process Manager to add an intuitive forms-based user interface for managing mission-critical business processes and content.
Last updated: 18 Aug 2009
Product documentation
Product documentation for FileNet eForms
Find documentation for FileNet eForms.
Last updated: 08 Jan 2011
System requirements
Hardware and software requirements for FileNet Content Services Version 5.5
This page provides detailed hardware and software requirements for FileNet Content Services V5.5.
Last updated: 26 Mar 2012
Hardware and software requirements for FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1
Detailed hardware and software requirements for IBM FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1. Download or view the requirements document.
Last updated: 12 Mar 2012
FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1 system requirements
Hardware and software requirements for IBM FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1.
Last updated: 04 Mar 2009