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Analyst reports
Gartner Magic Quadrant for Information Access Technology
In its survey of vendors of enterprise search solutions, Gartner placed IBM in the Leaders Quadrant, citing its deep content analytics capabilities as a determining factor.
Last updated: 18 Jan 2008
Announcement letters
Software withdraw: Selective Enterprise Content Management products - Replacements available
Records Manager for Messaging is withdrawn. Parts for these products are withdrawn: Document Manager, Content Manager CEO Basic Bundle, Content Manager CEO undle, Classification Module for WebSphere Content Discovery Server, Classification Module for OmniFind Discovery Edition, FleNet® Image Manager Active Edition
Last updated: 08 Sep 2009
IBM OmniFind Discovery Edition V8.4.1
V8.4.1 improves WebSphere Commerce integration and Layout Editor. It includes functional enhancements to help deliver a richer search and navigation experience on eCommerce Web sites and realize more ROI faster from deploying in IBM WebSphere Commerce environments. Read Announcement Letter 208-267.
Last updated: 26 Aug 2008
IBM OmniFind Discovery Edition V8.4
V8.4 enhances managed search solutions. Read Announcement Letter 206-333.
Last updated: 12 Dec 2006
Briefs
Better Decisions, faster
Solutions for cost-effectively managing content, optimizing business processes and enabling compliance
Last updated: 31 Oct 2008
IBM Content Discovery for Business Intelligence
Take one step closer to realizing the vision of "BI for everyone", using an open framework to build applications that process information to find latent meaning, relationships and relevant facts hidden in unstructured text.
Last updated: 12 Dec 2006
Brochures
OmniFind Discovery Edition
With OmniFind Discovery Edition and the commerce capabilities, retailers can increase the ease with which their customers find products and services. For many retailers, this has translated directly into increased revenues and customer satisfaction.
Last updated: 29 Aug 2008
Case studies
Cloudmark boosts customer satisfaction and agent productivity with WebSphere Content Discovery for Case Resolution
In less than three months, IBM WebSphere Content Discovery for Case Resolution has a 100% payback at Cloudmark. By supplying accurate, automated answers to customer queries before they are escalated to contact center agents, Content Discovery for Case Resolution significantly reduces costly e-mail flow to agents.
Last updated: 13 Mar 2006
LifeCare delivers personalized employee portals with IBM WebSphere Content Discovery for Self-Service
IBM WebSphere Content Discovery for Self-Service increases Web utilization rates, decreases inbound e-mails, and improves customer satisfaction at LifeCare.
Last updated: 13 Mar 2006
Campmor increases online revenue through comprehensive search solution
IBM WebSphere Content Discovery for Commerce simplifies customer navigation and provides targeted, cross-sell and up-sell merchandising opportunities for an online retailer who was struggling with site abandonment and buyer conversion issues.
Last updated: 09 Mar 2006
Data sheets
IBM OmniFind Portfolio: Solutions to Improve Decision Making While Saving Time and Money
The OmniFind offerings enable true content discovery by going beyond traditional search to help you access and analyze unstructured information – improving productivity, increasing sales and gaining unprecedented levels of business insight.
Last updated: 02 Nov 2007
Demos
ECM Business Partner Solutions - 6-Minute Executive Webinars
Invest 6 minutes. Learn how your ECM solution can be extended by an ECM Business Partner.
Last updated: 01 Jun 2009
Evaluation guides
IBM OmniFind Portfolio: Selecting the Right Search Solution from IBM to Meet Your Needs
The OmniFind family supports a wide array of functionality and user benefits. Use this quick reference to find which is best suited to help you corral all the information scattered across your organization.
Last updated: 22 May 2007
Search Technology Buyer's Guide
Download this JupiterResearch guide to learn why deploying strong enterprise search tools is more critical today than ever. Demystify approaches and enhance the success of site search. Get useful tools to help define user needs, understand best practices, and review suggested metrics for ROI and user satisfaction.
Last updated: 04 Oct 2006
Information centers
IBM OmniFind Discovery Edition
Find installation, administration, and development information.
Last updated: 26 Aug 2008
Product documentation
IBM OmniFind Discovery Edition V8.4.1
Technical documentation and release notes in English.
Last updated: 26 Aug 2008
White papers
A Strategic Platform for Enterprise Search and Text Analytics
IBM search technology is available as stand-alone IBM OmniFind Enterprise Edition software or through the embedded Portal Search Engine feature of IBM WebSphere Portal software. IBM research and development organizations have invested heavily in delivering a common search technology framework.
Last updated: 03 Mar 2009
