SWF files require Adobe® Flash® Player
PDF files require Adobe® Reader®
Library items below are for WebSphere Customer Center. For other library items, try the library search.
Analyst reports
Gartner Magic Quadrant for Customer Data Integration Hubs 2006
IBM Positioned in Leaders Quadrant for Customer Data Integration Hubs.
Last updated: 06 Jul 2006
Demos
IBM InfoSphere Change Data Capture Demo
This demo shows how to use DataMirror Transformation Server, acquired by IBM and renamed IBM InfoSphere Change Data Capture, to create a project to replicate data between databases.
Last updated: 12 Jan 2008
Solution sheets
IBM Customer Care Solutions for Healthcare Payers
IBM Customer Care Solutions for Healthcare Payers help healthcare insurers transform their businesses by providing trusted information to people, processes and systems across the enterprise, in real time.
Last updated: 04 Apr 2008
Videos
NXP Slashes document creation time by 95 percent using IBM WebSphere Product Center
NXP’s information management initiative separates content from the publications themselves.
Last updated: 12 Jan 2008
Transform Customer Care in the Communications Market
This video describes IBM's Customer Care offerings which enable Telecommunications Service Providers to gain a competitive edge in today's converging communications market.
Last updated: 01 Jan 2008
White papers
Operational MDM: Getting Started
This 12 page white paper explores the relationship between operational MDM and customer data integration (CDI) and outlines how CDI can be a logical starting point for an operational MDM project.
Last updated: 06 Dec 2007
IBM Master Data Management strategy: Leveraging critical data to accomplish strategic business objectives
IBM Master Data Management strategy: Leveraging critical data to accomplish strategic business objectives
Last updated: 06 Apr 2000
