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Announcement letters
Software withdrawal: IBM FileNet Content Manager media pack
Effective June 8, 2012, IBM will withdraw from marketing FileNet Content Manager media pack. Read more on IBM US Withdrawal Announcement 912-089.
Last updated: 05 Aug 2012
Connections Suite V1.0 powers social business
In addition to the rich set of social collaboration capabilities independently offered by Connections and Sametime, Connections Suite V1.0 allows you to take advantage of existing points of integration. Read more in US Software Announcement 212-087
Last updated: 15 May 2012
IBM Production Imaging Edition V5.0, a solution that manages the entire lifecycle of document images, from capture, through content management and workflow, to viewing, annotation, and redaction
Production Imaging Edition v5.0 enables customers to turn paper into document images, store, manage those images in a content management repository, route those images to the right person at the right time, and perform tasks with those images. Read more in US Software Announcement 211-496.
Last updated: 08 Nov 2011
Software withdrawal: IBM FileNet Content Manager V4.5, and IBM FileNet Rendition Engine V4.5
For more information, refer IBM United States Withdrawal Announcement 911-219.
Last updated: 08 Nov 2011
Connections Content Edition V3 provides social software to build professional communities that connect subject matter experts with corporate enterprise content
Connections Content Edition V3 is designed to meet the social and content needs of business users by integrating enterprise content with social software designed for business. Read more in IBM US Software Announcement 211-334.
Last updated: 25 Oct 2011
Connections Enterprise Content Edition V5.1.0 provides ECM customers with desktop integration and office document management in a social environment
Connections Enterprise Content Edition V5.1.0 is an integrated solution designed to provide extensive desktop and collaborative application integration between FileNet Content Manager, Connections and Lotus Quickr Connectors. Read more in US Software Announcement 211-469.
Last updated: 25 Oct 2011
FileNet Image Manager Active Edition V5.1
FileNet Image Manager Active Edition V5.1 now includes the latest versions of FileNet Image Services V4.2 and IBM FileNet Content Manager V5.1. Read more in US Software Announcement 211-415.
Last updated: 18 Oct 2011
Case Manager V5.1 is designed to further improve the case deployment experience while providing enhanced integration with IBM Business Process Manager
Case Manager V5.1 provides several design and deployment improvements to further extend time to value by shorting the case creation through deployment cycle. Read more in US Software Announcement 211-423
Last updated: 04 Oct 2011
IBM FileNet Content Manager Collaboration Edition V8.5.1 and IBM Content Manager Collaboration Edition V8.5.1 now integrate the most recent releases of IBM Enterprise Content Management offerings with IBM Lotus Quickr
FileNet Content Manager Collaboration Edition and Content Manager Collaboration Edition are designed to extend ECM services and function to a broader audience with the new support for ECM integration in Connections 3.0.1. Read more in US Software Announcement 211-281
Last updated: 16 Aug 2011
IBM Production Imaging Edition V5.0 now includes latest versions of IBM Datacap Taskmaster V8.0.1, IBM FileNet Content Manager V5.1, components from IBM FileNet Business Process Manager V5.0
Production Imaging Edition V5.0 helps manage the entire life cycle of document images, from capture through content management, workflow, and advanced viewing, annotation, and redaction. Read more in US Software Announcement 211-308.
Last updated: 09 Aug 2011
IBM FileNet Content Manager V5.1.0 delivers comprehensive content lifecycle and extensive document management capabilities for digital content
FileNet Content Manager V5.1.0 is the newest release of the FileNet Content Manager repository for unstructured content, and serves also as the platform for the FileNet P8 family of offerings. Read about its new features in US Software Announcement 211-269.
Last updated: 26 Jul 2011
IBM FileNet Rendition Engine V5.1 delivers document format rendering content stored in IBM FileNet Content Manager
FileNet Rendition Engine V5.1 is the third-generation, most reliable, rendering technology for FileNet Content Manager. Read more in US Software Announcement 211-276.
Last updated: 26 Jul 2011
IBM Connections 3.0.1 improves media sharing, content moderation, and idea sharing.
IBM Connections 3 adds capabilities for media sharing, content moderation, idea sharing, and integration with ECM systems. ECM integration allows users to store, access, and edit documents residing in FileNet Content Manager and Content Manager from within a Community. Read more in IBM US SW Announcement 211-081.
Last updated: 05 Apr 2011
IBM Content Manager Collaboration Edition V8.5 delivers an integrated end-to-end collaboration and enterprise content management solution
Read more in IBM United States Software Announcement 211-022
Last updated: 08 Mar 2011
IBM Datacap Taskmaster Capture V8.0.1 automates the full range of capture processing
Read more in Announcement Letter 211-017
Last updated: 08 Mar 2011
IBM Production Imaging Edition V5.0 is available as an add-on
Production Imaging Edition V5.0 add-ons provide flexibility and productivity. Read more in IBM United States Software Announcement 211-065
Last updated: 22 Feb 2011
FileNet Content Manager V5.0 provides full content lifecycle and extensive document management capabilities for digital content
Read more in IBM United States Software Announcement 210-408
Last updated: 16 Nov 2010
IBM Content Manager V8.4.2 and IBM FileNet Content Manager V4.5.1 integrate IBM Lotus Quickr for direct connect integration between collaborative Web 2.0 tools, common desktop, and e-mail applications
V1.1 enables team collaboration services and document management in Windows, Portal, and Domino infrastructures, backed by the robust ECM platform. Learn more in Announcement Letter 210-158.
Last updated: 16 Jun 2010
Announcement Letter 210-006 FileNet Business Process Manager Starter Pack Add-On license for distributed software and System z
FileNet Business Process Manager Starter Pack Add-On license is for existing Content Manager and FileNet Content Manager customers who want to enable Agile Enterprise Content Management (ECM) with a Business Process Management (BPM) solution for process automation, advanced case management, and business optimization.
Last updated: 09 Feb 2010
Software withdrawal: WebSphere Information Integrator Content Edition - Replacements available
Read more in Announcement Letter 909-297
Last updated: 08 Dec 2009
IBM Enterprise Content Manager products support Linux on System z
Read IBM United States Software Announcement 209-190
Last updated: 02 Jun 2009
IBM FileNet Content programs available via Passport Advantage
Read IBM United States Software Announcement 208-181.
Last updated: 22 Jul 2008
Briefs
IBM Content Analytics: Rapid insight for crime investigation
IBM Content Analytics is a robust, flexible content analytics and search platform that can make impact on criminal investigation and fraud detection by analyzing internal and external unstructured content to help identify trends, discover relationships and search historical records to enhance investigations.
Last updated: 05 Apr 2012
Optimizing insurance claim management for successful outcomes
Advanced case management solutions help insurance organizations process claims quickly and accurately increasing customer satisfaction and improving financial performance. Case Manager helps organizations extract meaningful insights from large volumes of content and deliver a single view to knowledge workers.
Last updated: 03 Nov 2011
Content and Predictive Analytics for Healthcare
Content and Predictive Analytics for Healthcare combines multiple analytics services to derive new insights that enable clinical and operational workers to analyze trends and help providers improve quality of patient care while reducing operational costs and inefficiency.
Last updated: 25 Oct 2011
Riding the open social-content wave
Social and mobile applications are creating a deluge of unstructured data that organizations must manage. Help is on the way in the shape of a platform- and language-independent content interoperability standard.
Last updated: 21 Oct 2011
Content Collector for SAP
Content Collector for SAP Applications is a unified SAP archiving product that enables organizations to go beyond siloed SAP data and document archiving to content-enable SAP workflows and apply breakthrough IBM value-based archiving techniques.
Last updated: 15 Oct 2011
ECM Health Check Services
Identify operational issues and increase the overall performance of your IBM ECM solution. Leverage IBM’s expertise with performance optimization, capacity planning, and deployment reviews to help you identify potential bottlenecks or capacity limits, reduce response time, and plan for growth.
Last updated: 06 Oct 2011
ECM Infrastructure Planning and Design Services
Get your IBM ECM project off to a strong start by properly planning the infrastructure. Leverage experienced resources and best practices from IBM to help you review your business and technology requirements and help you define the right IBM ECM architecture for your organization.
Last updated: 06 Oct 2011
ECM System Management Services
Keep your IBM ECM solution up and running smoothly at all times. Engage IBM Software Services to help you optimize system performance and to provide disaster recovery/high-availability services to support orderly system recovery if you have an unplanned outage.
Last updated: 06 Oct 2011
ECM Transition Planning Services
Make the move to an IBM ECM solution with an action plan tailored to your specific requirements. Help ensure a smooth and successful transition to the latest IBM technology with planning services, expert recommendations, and guidance from IBM Software Services.
Last updated: 06 Oct 2011
ECM Transition Services
Moving to an IBM ECM solution? Help ensure a smooth transition that minimizes risk and impact to your organization by carefully crafting a transition plan, reviewing platform & system conversion requirements, and addressing data migration needs with the help of the experts at IBM Software Services.
Last updated: 06 Oct 2011
ECM Enterprise Planning Services
Leverage proven methodologies and expert skills to help guide you through ECM software planning and deployment. Learn how Enterprise Planning Services from IBM Software Services can help you be confident that your ECM solution development is sound and progressing toward a successful deployment.
Last updated: 05 Oct 2011
ECM Implementation Services
Maximize the return on your ECM software investment throughout its full lifecycle. Leverage IBM expertise and methodologies to help you make the right decisions from initial installation to production implementation and beyond to ensure your solution is up-to-date, reliable, and driving value.
Last updated: 05 Oct 2011
Automate lending with enterprise content management
IBM loan processing solutions leverage an SOA-based ECM and BPM framework to help lenders replace paper-based lending processes with digital processing, enabling them to dynamically respond to market changes and better scale operations in a volatile interest rate environment.
Last updated: 11 Sep 2011
Content is essential to commerce: ECM helps organizations improve the efficiency of buy, market, sell and service processes.
ECM helps improve commerce efficiency. Case management accelerates procurement; content analytics help accurately target marketing; access to product information streamlines sales; access to customer information improves support.
Last updated: 01 Sep 2011
Optimize the management of customer service, suppliers, products, employees and stores with analytics and automation.
ECM helps retailers deliver accurate, current views of information across the entire supply and value chain; create a consistent view of information for lines of business; and automate manual processes to optimize product offerings, reduce operating costs and improve customer intimacy.
Last updated: 01 Aug 2011
Put your content to work with IBM enterprise content management solutions
Businesses generate enormous volumes of unstructured information that must be managed, accessed, analyzed, processed, shared and governed effectively. IBM Enterprise Content Management helps thousands of organizations around the world manage their enterprise content for higher value.
Last updated: 01 Jul 2011
IBM Enterprise Content Management: Making your industry our business
Learn how IBM ECM Solutions deliver real value to the business challenges facing multiple industries today.
Last updated: 26 Apr 2011
IBM ECM in Government: a formula for change
Learn how IBM ECM solutions help governments streamline and automate their processes; share information across agencies and with constituents; access and manage content regardless of how it was created and where it resides.
Last updated: 10 Feb 2011
Advanced case management for smarter energy and utilities
Learn how many energy companies and utilities could benefit from new case management tools and approaches. Discover how advanced case management from IBM can unify information, processes and people to close cases faster, with better results.
Last updated: 31 Oct 2010
Optimizing outcomes and value for smarter healthcare
This solution brief describes how healthcare providers and health plans can use advanced case management from IBM to unify information, processes and people to close cases faster, with better results. It can help improve patient care and transform the way organizations make decisions.
Last updated: 31 Oct 2010
An optimized combination: IBM Enterprise Content Management for POWER7
Enhancements help IBM ECM software perform better on IBM POWER7–based servers. Learn the value and optimization gained from running Content Manager Enterprise Edition and FileNet Content Manager on Power7.
Last updated: 30 Aug 2010
Thrive on change in the energy and utility market
Energy and utilities organizations improve operations and keep pace with acquisitions by implementing IBM ECM document repositories and business-process backbones. Automating process and linking distributed content helps utilities reduce cycle times; optimize existing assets and supply chains; and better manage change.
Last updated: 11 Jun 2010
Take control of your IBM ECM systems with FileNet System Monitor
Discover how FileNet System Monitor can maintain peak productivity and efficiency for your IBM ECM applications.
Last updated: 18 Feb 2010
Case studies
KOMBIT A/S helps Danish municipalities handle child care more efficiently ... Rolling out a standardized solution to give caseworkers a 360-degree view of each case
KOMBIT A/S, the organization responsible for procuring cost-efficient IT solutions for Danish municipalities, delivers the DUBU solution, built on IBM and Oracle software. DUBU provides a comprehensive secure area for case workers.
Last updated: 17 May 2012
Tejon Ranch ... Projecting USD2 million to USD4 million ROI by reducing travel, paper and shipping costs
The company deployed an IBM Enteprise Content Management solution with electronic records management to save a projected USD2 million to USD4 million in three years.
Last updated: 27 Apr 2012
IŞBANK streamlines loans processing ... Accelerating loan applications, boosting productivity and improving customer service with an IBM Enterprise Content Management solution
IBM® Global Business Services® helped IŞBANK to redesign the entire loans workflow and implemented a completely digital archiving and workflow solution based on IBM FileNet® and IBM DB2® technologies.
Last updated: 24 Apr 2012
Fortune 500 financial services company speeds project completion ... IBM Social Content Management software helps the company eliminate redundant effort
With the IBM Enterprise Content Management (ECM) solution in place, this financial services company expects higher ROI through faster project turnaround times and higher quality deliverables because teams won’t be wasting time redoing work already completed.
Last updated: 29 Mar 2012
US industrial products company accelerates processes and slashes costs ... IBM Information Lifecycle Governance software enables a phased approach to physical records management
Partnering with IBM, the company began a phased approach to managing critical business documents using the IBM Information Lifecycle Governance solution.
Last updated: 28 Mar 2012
US industrial products company enhances regulatory compliance ... Watson on Jeopardy! Sparks ideas for improving electronic records management
The company is experimenting with the natural language processing capability in IBM Classification Module software to categorize and save employees’ electronic records.
Last updated: 28 Mar 2012
St. Vincent Health streamlines accounts payable processes ... The ministry extends automation from patient records to vendor invoices with IBM FileNet software
St. Vincent Health saves staff time, speeds vendor payments and reduces storage costs with a paperless, auditable CGI Sovera AP system powered by IBM Enterprise Content Management software.
Last updated: 23 Feb 2012
CBP drives success using optimized, scalable IT infrastructure
IBM® Global Technology Services – Integrated Technology Services designed a new IT infrastructure solution based on IBM Power Systems™ and IBM System Storage®.
Last updated: 23 Jan 2012
A state agency increases ROI and improves service with flexible technology ... IBM Case Manager software client use case story
Using IBM Case Manager software, a state agency expects to provide more efficient, higher-quality service with flexible workflows that continue to run smoothly when the organization takes advantage of new technology releases.
Last updated: 28 Dec 2011
Postal services provider unifies the customer experience ... IBM Content Management software helps improve access to services
A postal services provider in Europe improves customer service using IBM Content Management software to help unify the customer experience and speed delivery of new offerings.
Last updated: 27 Dec 2011
City of Helsinki streamlines government processes ... Building a transparent case management solution with help from Tieto
The city implemented Ahjo, a case management application based on IBM® FIleNet® software. Proposals uploaded via IBM FileNet® Content Manager are automatically routed to the correct departments with IBM FileNet Business Process Manager and Business Process Framework, reducing paper processes.
Last updated: 21 Dec 2011
Helvetia Italia and National Suisse Italia reduce ISVAP penalty costs and risks ... Harnessing IBM Cognos and FileNet solutions with help from CST Consulting
Ge.Si.Ass. s.c.a.r.l is a cooperative company within the ICT industry, belonging to Helvetia Italia and Nationale Suisse Italia. The company engaged IBM Business Partner CST to implement an Enterprise Claims Dashboard based on IBM Enterprise Content Management (ECM) and IBM Cognos technologies.
Last updated: 21 Dec 2011
PRISA Digital ... PRISA Digital is able to better understand its audiences—and deliver results to its advertisers—by integrating its programming and advertising functions across print, television, radio, web and publishing divisions
A major Spanish media company deploys IBM’s Media Enterprise Framework (MEF) software platform, a multifaceted solution that streamlines processes across all business lines, and provides centralized access to enterprise-wide content to enable predictive marketing and targeted advertising
Last updated: 09 Dec 2011
Hennepin County Human Services: IBM Filenet ... A detailed ROI study
Hennepin County Human Services and Public Health deployed IBM FileNet to replace paper-based document and client service processes.
Last updated: 06 Sep 2011
A Global South African Bank ... Achieving millions of dollars in savings and reducing risk with a single view of each customer
Achieving millions of dollars in savings and reducing risk with a single view of each customer
Last updated: 30 Aug 2011
Large Western Nuclear Power Facility ... Reduced reactor unit refueling time from 120 days to as little as 23 days to preserve nearly US$100 million in revenue
Reduced reactor unit refueling time from 120 days to as little as 23 days to preserve nearly US$100 million in revenue
Last updated: 29 Aug 2011
JM Family uses IBM ECM to automate its auto loan management processes ... A detailed ROI case study
JM Family used IBM FileNet to automate its auto loan management processes and in doing so increased the productivity of collection agents while increasing loan collection rates.
Last updated: 28 Jul 2011
UK Dept for Work and Pensions ... Going paperless helps agency deliver faster service
With a 360-degree view of each applicant in one place, the agency is more efficient and can better meet citizen needs.
Last updated: 28 Feb 2011
Virginia Department of Taxation ... Processing Tax Returns With Distributed Verification
By implementing Datacap Taskmaster Capture for the data capture of printed tax returns with OCR, VATax was able to automate data entry and utilize 2-D barcode capture wherever possible to streamline the process.
Last updated: 28 Feb 2011
A European National Railway Company ... Lowers cost and improves compliance with Smart Archive Strategy
Using an IBM Smart Archive Strategy solution, the company can manage and govern information over its life cycle while reducing costs. Structured and unstructured data and content related to ticket sales can be captured from any source and viewed through a single, easy-to-use interface.
Last updated: 29 Dec 2010
A European social services agency ... Going paperless helps agency deliver faster service
This European social services agency eliminates at least four days from processing applications and improves staff productivity when it transitions to a paperless environment with IBM ECM software.
Last updated: 29 Dec 2010
Large telco transforms customer service and life-cycle management with analytics
New insight into customer behavior using real-time analytics helps one large telecommunications company provide individualized service recommendations for a diverse customer population that extends to hundreds of thousands of rural towns and villages.
Last updated: 29 Dec 2010
A leading US property casualty insurer, Protecting integrity and reducing turnaround time with enterprise content management
A leading property casualty insurer improves service delivery and lowers costs when it implements an enterprise content management and business process management initiative based on IBM Software.
Last updated: 30 Nov 2010
SRCSD reduces time to share information from days to seconds
SRCSD implemented IBM® FileNet® Capture and IBM FileNet Content Manager software to help it more efficiently and effectively capture, secure and distribute content throughout the organization.
Last updated: 30 Nov 2010
PPL reduces information access from up to five days to seconds
PPL cuts information gathering process for a $500 million transmission project from two years to six months when it deploys an enterprise content management solution from IBM.
Last updated: 29 Sep 2010
North Rhine-Westphalia Ministry of Justice ... Judges and lawyers work smarter, not harder
A major German government entity specializing in law becomes more efficient through robust collaboration with IBM Global Services – Global Business Services, IBM Global Services – Application Services and IBM Business Partner CENIT AG to design, implement, install and configure the Ergonomic Judiciary Case Mg...
Last updated: 23 Aug 2010
State of North Dakota reduces response times from days to seconds
Today, with the sophisticated case management capabilities of IBM Software, the State of North Dakota has not only solved its storage challenges but also dramatically improved staff productivity and customer service.
Last updated: 13 Aug 2010
Castilla y León regional government adapts quickly to new laws
A regional Social Services agency in Spain is able to comply with the new law for administering social services and reduce the time to provide services to citizens when it uses IBM Software to standardize case management and resolution across all its offices.
Last updated: 20 Jul 2010
J.B. Hunt transforms operations to reduce costs and increase revenue
Using advanced techniques, IBM solutions with case management capabilities are helping J.B. Hunt achieve its goal to transform the way driver detention events are captured, administered and invoiced so that staff can optimize revenue from each delivery.
Last updated: 13 Apr 2010
JM Family improves customer service and employee productivity
JM Family improves process efficiency and accuracy to realize $2.1 million in annual savings and eliminates annual printing of 168,000 pages when it implements IBM software with case management capabilities.
Last updated: 13 Apr 2010
Quintillion enhances investor services with Oceanus CMS and IBM FileNet
Quintillion worked with Oceanus, an IBM Business Partner, to deploy Oceanus CMS – a case management solution based on the IBM FileNet P8 platform. The solution is designed to give teams a complete view of customer documents and correspondence; and automate repetitive tasks with business process management.
Last updated: 30 Oct 2009
Large southwestern U.S. university lowers risks of audit failures and decreases operational costs with IBM FileNet P8 solution
Large southwestern U.S. university used IBM® FileNet® Enteprise Content Management to bring content and business processes together to facilitate and accelerate information exchange triggered by business or transactional events, including updating policy documents or receiving a transaction from another syste...
Last updated: 28 Aug 2009
TD Banknorth approves loans in less than 24 hours with IBM Enterprise Content Management solution
Using IBM ECM solutions, TD Banknorth is optimizing business processes for competitive advantage. The bank can now close residential mortgages within 24 hours following receipt of a customer’s application and immediately respond to customer inquiries.
Last updated: 22 Jun 2009
North Shore Credit Union effectively uses member information to quadruple assets and redefine the banking experience
North Shore Credit Union nearly quadruples assets under management by optimizing content-based processes so customer service representatives can spend more time advising clients than filling out forms.
Last updated: 11 Dec 2008
Iberdrola Generación, SAU reduces costs and increases responsiveness with IBM FileNet.
Iberdrola Generación, SAU increased its competitiveness through an improved document management solution from FileNet. As a result, it enhanced its ability to manage, access and ensure the integrity of a range of business-critical documents.
Last updated: 17 Jun 2008
Portugal Telecom unifies processes with IBM FileNet.
Portugal Telecom used FileNet to consolidate back-office operations and improve operational efficiency
Last updated: 17 Jun 2008
Skechers plans locally, deploys globally to achieve process efficiency and compliance.
Skechers USA, Inc. is a global leader in the lifestyle footwear industry. Through global distributors Skechers sells its products to department and specialty stores in over 100 countries and territories as well as directly to consumers through more than 150 company-owned and operated retail stores worldwide.
Last updated: 08 Apr 2008
Citigroup achieves enterprise-wide information sharing, cost-efficiency and innovation with IBM ECM
In order to leverage its IT investments and optimize operational efficiencies and control across EMEA, Citigroup has established a central IT services centre for Archiving & Workflow solutions in Frankfurt that provides IBM FileNet Enterprise Content Management capabilities.
Last updated: 29 Oct 2007
Optimized Business Processes with the Help of IBM ECM Technology
In order to improve performance, customer service, increase efficiency and reduce costs, TaunusSparkasse, a well-known German savings bank, is optimizing over 400 active, passive and service processes with the implementation of an Enterprise Content Management (ECM) solution from IBM ECM.
Last updated: 29 Oct 2007
Renewtek goes carbon neutral ... an IBM FileNet case study
Renewtek selected the IBM FileNet P8 platform as its Enterprise Content Management (ECM) solution to help deliver carbon neutral compliance through reducing printed documents and automating many processes.
Last updated: 26 Sep 2007
Information On Demand Customer Successes - Citigroup
Working with FileNet's P8 solutions, Citigroup was able to cut the application process from more than two weeks to two days and realize cost-savings of approximately $5M.
Last updated: 04 Sep 2007
Data sheets
Connection Enterprise Content Edition
IBM Connections Enterprise Content Edition software is an integrated, social content management system with advanced content, document management and workflow capabilities.
Last updated: 05 Apr 2012
Case Manager V 5.1
Case Manager 5.1 helps you optimize successful case outcomes through improved integration and support of content and process management, and enhanced case worker experience, case design and overall operations.
Last updated: 01 Oct 2011
FileNet Content Manager Federation Services
FileNet Content Manager Federation Services enables organizations to access content from numerous heterogeneous repositories virtually anywhere in the enterprise and federate this information to provide a single enterprise source for critical business content.
Last updated: 01 Sep 2011
Production Imaging Edition data sheet
Learn the basics of Production Imaging Edition software, a comprehensive solution for managing the entire document-imaging lifecycle. It can help improve productivity by streamlining paper-centric processes and replacing them with digital workflow.
Last updated: 14 Dec 2010
Automate the management of FileNet P8 software with FileNet System Monitor
Discover how FileNet System Monitor can maintain peak productivity and efficiency for your FileNet P8 Content, Process and Compliance applications.
Last updated: 18 Feb 2010
IBM InfoSphere Enterprise Records Software
Learn new features in the latest release of InfoSphere Enterprise Records, formerly FileNet Records Manager. New Records Federation Services capabilities can records-enable content in IBM and competitive repositories.
Last updated: 09 Feb 2010
FileNet Content Manager
V4.5.1 delivers highly scalable, high performance document management and transactional content services. FileNet Content Manager Starter Pack combines all the product features at a lower price point designed to provide a lower total cost of ownership specifically for smaller content management roll-outs.
Last updated: 21 Aug 2009
FileNet Business Process Manager 4.5.1
Learn the key features and benefits of FileNet Business Process Manager (BPM) and how BPM can enable Agile ECM in your organization for quicker results.
Last updated: 18 Aug 2009
Information centers
FileNet Content Manager and FileNet BPM 5.1
Find technical resources.
Last updated: 29 Jul 2011
FileNet Content Manager and FileNet BPM 5.0
Learn more about FileNet Content Manager and FileNet Business Process Manager v5.0
Last updated: 19 Nov 2010
Product documentation
FileNet Content Manager 5.1
Find product documentation for components and related FileNet P8 products.
Last updated: 29 Jul 2011
FileNet Content Manager
Product documentation for FileNet P8 Portlet, FileNet Workplace XT), FileNet Connector for SharePoint Web Parts, FileNet Services for Lotus Quickr, FileNet P8 Content Federation Services (CFS).
Last updated: 28 Jan 2011
System requirements
Hardware and software requirements for FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1
Detailed hardware and software requirements for IBM FileNet P8 Versions 3.5, 4.0, 4.5, 4.5.1, 5.0, and 5.1. Download or view the requirements document.
Last updated: 12 Mar 2012
White papers
Harvey Spencer Associate white paper on enterprise capture
Business empowerment through enterprise capture.
Last updated: 10 Jun 2011
Production Imaging Edition: Straight talk about document imaging and capture
The IBM approach to document imaging eliminates paper from your organization and also moves your business beyond paper-based processes. This white paper explores critical steps in the document lifecycle, including information capture, content-based routing, annotation, integration, and repository management.
Last updated: 30 Mar 2011
Improving the efficiency, accuracy and cost effectiveness of core business activities
Learn the benefits of integrating ECM with existing investments in ERP, CRM and other line-of-business systems. Through integration, organizations can improve core business activities and deliver the agility needed to quickly resolve complex business problems and enhance decision making.
Last updated: 01 Mar 2011
Building information-centric government programs with ECM. Deliver effective interoperability through content federation and integration
Learn the importance of content federation and integration in government and how the IBM ECM portfolio helps agencies keep content in repositories that best fit their needs, but adds management and federation capabilities to share content between repositories and provide a single source of trusted information.
Last updated: 10 Feb 2011
Going green with information management : How IBM ECM helps governments achieve sustainability and efficiency goals
Governments often use paper to process and archive information—but all that paper has a negative environmental effect. This white paper shows how standardizing on an ECM platform and using electronic, interoperable documents can cut paper dependency and help governments become more green.
Last updated: 01 Feb 2011
The State of Service in Insurance
Examine benchmarking services, how services are changing and how to win service delivery challenges in the insurance industry.
Last updated: 10 May 2010