Skip to main content

Library items below are for FileNet Content Manager. For other library items, try the library search.


Announcement letters

EntropySoft Content Hub V5.2 for IBM Enterprise Content Management provides content integration and synchronization to popular content repositories

EntropySoft Content Hub V5.2 for IBM® Enterprise Content Management is a third-party product from EntropySoft that provides content integration and synchronization to popular content repositories.

Last updated: 24 Jul 2012

Defense Operations Platform Command Center for Enterprise Content Management V1.0

Read more in Announcement Letter 212-291.

Last updated: 17 Jul 2012

IBM Connections Enterprise Content Edition upgrade for IBM Connections customers

IBM® Connections customers can now upgrade to IBM Connections Enterprise Content Edition with the IBM Connections Enterprise Content Edition for IBM Connections part number.

Last updated: 26 Jun 2012

IBM Connections Enterprise Content Edition upgrade for IBM Connections customers

IBM Connections Enterprise Content Edition is an integrated solution designed to provide extensive desktop and collaborative application integration between IBM Connections.

Last updated: 26 Jun 2012

FileNet Image Services includes trade-up part numbers to FileNet Image Manager Active Edition and FileNet Content Manager

Trade-up part numbers from FileNet Image Services to FileNet Image Manager Active Edition and FileNet Content Manager are available. Read more in US Software Announcement 212-237.

Last updated: 29 May 2012

Connections Suite V1.0 powers social business

In addition to the rich set of social collaboration capabilities independently offered by Connections and Sametime, Connections Suite V1.0 allows you to take advantage of existing points of integration. Read more in US Software Announcement 212-087

Last updated: 15 May 2012

Software withdrawal: IBM FileNet Content Manager media pack

Effective June 8, 2012, IBM will withdraw from marketing FileNet Content Manager media pack. Read more on IBM US Withdrawal Announcement 912-089.

Last updated: 08 May 2012

IBM Datacap Taskmaster Capture V8.0.1 automates the full range of capture processing

Read more in Announcement Letter 211-017

Last updated: 08 Mar 2011



Setting smarter content in motion for better business outcomes

IBM enterprise content management solutions can help organizations create better business outcomes with the ability to put content in motion using technologies that better capture, activate, socialize, analyze and govern content.

Last updated: 21 Sep 2012

IBM Enterprise Content Management: Making your industry our business

Learn how IBM ECM Solutions deliver real value to the business challenges facing multiple industries today.

Last updated: 26 Apr 2011


Case studies

Bank of the West cashes in on process efficiencies ... IBM Enterprise Content Management software delivers rapid return on technology investments

IBM Enterprise Content Management software delivers rapid return on technology investments for Bank of the West

Last updated: 17 Oct 2013

Union Bank accelerates return on investment ... The bank’s ECM strategy evolves over 18 years from imaging and workflow to case management

The bank’s ECM strategy evolves over 18 years from imaging and workflow to case management.

Last updated: 30 Sep 2013

Genus Technologies LLC helps one customer save USD1 million annually

Genus Technologies LLC sought a solution that could store, manage, organize and deliver digital assets. The company created Genus Media Upshot software to work with IBM Enterprise Content Management offerings. This solution saves one customer more than USD1 million annually.

Last updated: 14 Aug 2013

Global engineering company cuts billing cycles in half ... IBM Enterprise Content Management software helps streamline invoicing and payment processes

IBM Enterprise Content Management software helps streamline invoicing and payment processes for a global engineering company

Last updated: 31 Dec 2012

Justice ministry enhances decision making

Located in central Europe, this ministry of justice engaged IBM Global Business Services to complete a laboratory project to automate research, classification and adjudication processes. The solution is expected to streamline and improve the judicial decision making process.

Last updated: 26 Nov 2012

Consolidated Edison of NewYork enhances response to customers ... Putting vital information in the field with IBM Enterprise Content Management software

A paper-based system used by field inspectors was flawed by delays in data entry and projects and errors during transcription, but a mobile office solution developed with IBM enables field inspectors to input and access all the data they need right on the job.

Last updated: 15 Nov 2012

Large bank ... From 0 to 85 percent straight-through-processing with IBM WebSphere ILOG JRules BRMS

A large bank develops an automated loan processing system with straight-through-processing using IBM BPM software and IBM® WebSphere® ILOG® JRules BRMS. The consistent application of policies enables the bank to standardize loan processing operations across work centers.

Last updated: 01 Oct 2012

Sun Life Asia-Philippines processes 51 percent more policy applications ... IBM Enterprise Content Management software helps streamline insurance application processing

The insurer worked with IBM Business Partner Asian Business Solutions, Inc. to implement a workflow management system using IBM Enterprise Content Management software .

Last updated: 02 Aug 2012

UnitedHealth Group speeds access to documents ... IBM Enterprise Content Management unifies disparate systems, saving employees months of time

The company is working with IBM and IBM Business Partner Softech & Associates, Inc., to upgrade and unify its existing systems onto the IBM FileNet® Content Manager platform.

Last updated: 26 Jul 2012

Apache Corporation caps the information gusher ... IBM Information Lifecycle Governance software suite helps propel projects and limit risk

An independent energy company, Apache Corporation, improves its ability to search for, retrieve, and modify important business information when it engages IBM to implement IBM Information Lifecycle Governance software.

Last updated: 22 Jun 2012

Premier ... Helping healthcare providers deliver the best possible care to their patients

Serving over 2,900 U.S. hospitals and 100,000 other healthcare sites, the Premier healthcare alliance is undertaking a groundbreaking initiative to help providers identify which treatments benefit patients the most so they can be assured the best care.

Last updated: 11 Jun 2012

Suncorp Group Limited lowers the cost of bringing in new business with IBM ECM software

IBM Enterprise Content Management helps unify customer information and accelerate deals

Last updated: 30 May 2012

KOMBIT A/S helps Danish municipalities handle child care more efficiently ... Rolling out a standardized solution to give caseworkers a 360-degree view of each case

KOMBIT A/S, the organization responsible for procuring cost-efficient IT solutions for Danish municipalities, delivers the DUBU solution, built on IBM and Oracle software. DUBU provides a comprehensive secure area for case workers.

Last updated: 17 May 2012

Tejon Ranch ... Projecting USD2 million to USD4 million ROI by reducing travel, paper and shipping costs

The company deployed an IBM Enteprise Content Management solution with electronic records management to save a projected USD2 million to USD4 million in three years.

Last updated: 27 Apr 2012

IŞBANK streamlines loans processing ... Accelerating loan applications, boosting productivity and improving customer service with an IBM Enterprise Content Management solution

IBM® Global Business Services® helped IŞBANK to redesign the entire loans workflow and implemented a completely digital archiving and workflow solution based on IBM FileNet® and IBM DB2® technologies.

Last updated: 24 Apr 2012

PRISA Digital ... PRISA Digital is able to better understand its audiences—and deliver results to its advertisers—by integrating its programming and advertising functions across print, television, radio, web and publishing divisions

A major Spanish media company deploys IBM’s Media Enterprise Framework (MEF) software platform, a multifaceted solution that streamlines processes across all business lines, and provides centralized access to enterprise-wide content to enable predictive marketing and targeted advertising

Last updated: 09 Dec 2011

A Global South African Bank ... Achieving millions of dollars in savings and reducing risk with a single view of each customer

Achieving millions of dollars in savings and reducing risk with a single view of each customer

Last updated: 30 Aug 2011

Large Western Nuclear Power Facility ... Reduced reactor unit refueling time from 120 days to as little as 23 days to preserve nearly US$100 million in revenue

Reduced reactor unit refueling time from 120 days to as little as 23 days to preserve nearly US$100 million in revenue

Last updated: 29 Aug 2011

UK Dept for Work and Pensions ... Going paperless helps agency deliver faster service

With a 360-degree view of each applicant in one place, the agency is more efficient and can better meet citizen needs.

Last updated: 28 Feb 2011

Virginia Department of Taxation ... Processing Tax Returns With Distributed Verification

By implementing Datacap Taskmaster Capture for the data capture of printed tax returns with OCR, VATax was able to automate data entry and utilize 2-D barcode capture wherever possible to streamline the process.

Last updated: 28 Feb 2011

Egyptian Ministry of Interior halves cost of apps with EGL

As antiterrorism laws tightened, the Ministry of Interior of Egypt had to improve the information collection process and enhance responsiveness. By using Enterprise Generation Language (EGL), IBM Informix and other IBM middleware products, the team converted its legacy system to a Java and web-based solution ...

Last updated: 27 Dec 2010

A leading US property casualty insurer, Protecting integrity and reducing turnaround time with enterprise content management

A leading property casualty insurer improves service delivery and lowers costs when it implements an enterprise content management and business process management initiative based on IBM Software.

Last updated: 30 Nov 2010

SRCSD reduces time to share information from days to seconds

SRCSD implemented IBM® FileNet® Capture and IBM FileNet Content Manager software to help it more efficiently and effectively capture, secure and distribute content throughout the organization.

Last updated: 30 Nov 2010

Taikang Life Insurance Co Ltd. (Taikang)

Taikang needed to improve employee productivity and enhance customer service and business development opportunities by viewing all its customer and corporate information together regardless of what department it came from. The company used IBM InfoSphere Federation Server to enable a single central view of in...

Last updated: 30 Nov 2010

PPL reduces information access from up to five days to seconds

PPL cuts information gathering process for a $500 million transmission project from two years to six months when it deploys an enterprise content management solution from IBM.

Last updated: 29 Sep 2010

IBM Informix reliability supports leading auto dealerships in Brazil

Dia System delivers reliable ERP and CRM systems for leading automotive dealerships in Brazil using IBM Informix and development tools from IBM Business Partner GeneXus.

Last updated: 31 Aug 2010

North Rhine-Westphalia Ministry of Justice ... Judges and lawyers work smarter, not harder

A major German government entity specializing in law becomes more efficient through robust collaboration with IBM Global Services – Global Business Services, IBM Global Services – Application Services and IBM Business Partner CENIT AG to design, implement, install and configure the Ergonomic Judiciary Case Mg...

Last updated: 23 Aug 2010

Famous Smoke Shop increases online presence and enhances security with IBM Informix

An IBM Informix user since 1994, Famous Smoke Shop upgraded to Informix 11.5 to gain the scalability and security necessary to support its 10 percent year-over-year growth in online sales since 2000 and to help staff protect customers’ credit card information.

Last updated: 30 Apr 2010

Hildebrand solves a key problem in smart metering research ... With IBM Informix technologies for time-series data management

Working with the software laboratory at IBM Hursley, Hildebrand ran several proofs-of-concept and created a solution based on IBM Informix technologies that has the potential to collect, store and analyse detailed energy usage information from millions of homes in real time.

Last updated: 29 Apr 2010

J.B. Hunt transforms operations to reduce costs and increase revenue

Using advanced techniques, IBM solutions with case management capabilities are helping J.B. Hunt achieve its goal to transform the way driver detention events are captured, administered and invoiced so that staff can optimize revenue from each delivery.

Last updated: 13 Apr 2010

JM Family improves customer service and employee productivity

JM Family improves process efficiency and accuracy to realize $2.1 million in annual savings and eliminates annual printing of 168,000 pages when it implements IBM software with case management capabilities.

Last updated: 13 Apr 2010

NetworkIP supports expansion with IBM Informix and System x

IBM Informix Dynamic Server 10 and 11.5 upgrade and migration to IBM System x hardware enabled increased efficiency, security, safety and cost savings

Last updated: 23 Dec 2009

eterna Mode enjoys lower administrative costs with Informix Dynamic Server 11

eterna Mode GmbH wanted to optimize both its internal and external processes--from design to production to delivery. eterna Mode decided on the ERP system AVM CLIENT-ORGA from IBM Business Partner AVM GmbH & Co. Softbase KG. The system is based on the IBM Informix Dynamic Server V11.10 (IDS) database softwar...

Last updated: 30 Jun 2009


Product documentation

Content Navigator

This document contains links to the most important and most frequently used documents for IBM Content Navigator Version 2.0.

Last updated: 09 Jul 2012


White papers

Going green with information management : How IBM ECM helps governments achieve sustainability and efficiency goals

Governments often use paper to process and archive information—but all that paper has a negative environmental effect. This white paper shows how standardizing on an ECM platform and using electronic, interoperable documents can cut paper dependency and help governments become more green.

Last updated: 01 Feb 2011