The CDI-MDM Institute conducted a multi-client survey during 2H2006 of early adopters and evaluators of customer data integration (CDI) and product catalog solutions across a broad range of Communication Service Providers (CSPs). The paper summarizes the business and technology findings and also provides recommendations for CSPs that are considering master data management (MDM) initiatives in the future. Targeted specifically at telecommunications providers, it outlines the key success factors to achieve competitive advantage in today's convergent communications market.
View the complete analyst report
Communications Service Providers - MDM Scorecard for 2006-07
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