Highlights:
* Provide superior service and accelerate revenue generation with faster response to customer inquiries
* Manage larger call volumes and reduce the average cost per call
* Archive Amdocs CRM data at the business object level, ensuring data and application integrity
* Provide a seamless, integrated view of archived data from within the Amdocs CRM environment
* Store archived historical transactions on the most cost-effective storage medium
* Secure and protect data to support regulatory compliance initiatives
View the complete solution sheet