IBM ECM helps organizations improve efficiency and accuracy while lowering the costs associated with “core” content-centric business processes common to almost every organization. These include processes such as
• Asset Lifecycle Management
• Collaborative Project Management
• Product or Services Information Management
• Contract Lifecycle Management
• Corporate Legal
• Customer Service and Case Management
• Electronic Bill Archiving and Presentment
• Accounts Payable and Invoice Processing
• Records Management
Learn the common content-centric attributes and the ways that IBM ECM can improve each process. The paper also discusses the benefits of integrating IBM ECM with existing investments in ERP, CRM and other line-of-business systems.
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Improving the efficiency, accuracy and cost effectiveness of core business processes ()
