Renewing your IBM Software Subscription and Support is one of the most cost-effective ways to protect your software investment.
Renewing is simple & fast.
You will receive your IBM Software Subscription and Support renewal quote via eMail. Simply, review it and choose one of the following options to complete your renewal:
- Contact an authorized IBM Business Partner for final pricing and fulfillment
- Contact your IBM Renewal Rep
- Sign in to Passport Advantage Online [PAO] for Customers*
*Note: Passport Advantage Online renewal and ordering is currently available in many but not all countries.
It's that easy.
In just a few quick steps, you ensure uninterrupted access to the latest software versions and releases of your licensed IBM Software and provide your IT staff with convenient access to both telephone and Web-based technical support—features that can make a real difference to your bottom line.
With IBM Software Subscription, you get:
- Access to new releases and versions of your licensed IBM Software—helping to reduce your software acquisition expenses
- The option to receive notifications of new product releases and to subscribe to technical support updates—you choose when to upgrade and what technical support information you wish to receive
- The latest technology from IBM—ensuring that your IT environment is responsive, reliable and ready for growth and change
With IBM Technical Support, you get:
- Cross-platform software technical support—around the clock and around the world
- Online technical support including enhanced self-help and search capabilities
- Voice support for new deployments, migration, and code-related questions
- Fast problem resolution by phone for all “Severity 1” situations—24 hours a day, seven days a week—you decide which issues to classify as “Severity 1” situations