IBM Software Subscription and Support

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  Extending the value of your IBM software investment

Delivered with every new software license you acquire through IBM Passport Advantage, IBM Software Subscription and Support provides you with easy access to product upgrades and technical support.

And, it's renewable.

With IBM Software Subscription, you get:

• Access to new releases and versions of your licensed IBM Software—helping to reduce your software acquisition expenses
• The option to receive notifications of new product releases and to subscribe to technical support updates—you choose when to upgrade and what technical support information you wish to receive
• The latest technology from IBM—ensuring that your IT environment is responsive, reliable and ready for growth and change

With IBM Technical Support, you get:

• Cross-platform software technical support—around the clock and around the world
• Online technical support including enhanced self-help and search capabilities
• Voice support for new deployments, migration, and code-related questions
• Fast problem resolution by phone for all “Severity 1” situations—24 hours a day, seven days a week—you decide which issues to classify as 'Severity 1'

• Passport Advantage and Passport Advantage Express
• IBM Software Subscription and Support
• Maximize the value your software investment—renew your IBM Software Subscription and Support
• What's new? View a summary of recent releases and versions of IBM Software

• IBM Electronic Support
• IBM Support Portal
• Sign in to Passport Advantage Online to download Software upgrades