IBM Software support lifecycle

FileNet Image Services 4.2.0, FileNet Image Services 4.1.x (and 2 others)

The announcement letter dates below are US only. Information for other country announcements is available on the IBM Offering Information page.


FileNet Image Services

Version
4.2.0
PID
5724-R95
License type1
IPLA

Lifecycle dates2, announcement letters3 and other information

GA
20-May-2011, 211-169
Lifecycle policy4
Enhanced

Comment

Includes IBM FileNet IDM Desktop, Web Services, Open Client 4.0.3, FileNet Image Services Resource Adapter (ISRA) 3.4

Last updated: 27-Jun-2011.


FileNet Image Services

Version
4.1.x
PID
5724-R95
License type1
IPLA

Lifecycle dates2, announcement letters3 and other information

GA
14-Jun-2007
Lifecycle policy4
Other

Comment

Defects discovered in IDM 4.0.0, IDM 4.0a, IDM 4.0.1 and IDM 4.0.2 will only be delivered in IDM 4.0.2 fix packs. FileNet P8, Includes IBM FileNet IDM Desktop, Web Services, Open Client includes: IDM 4.0.2, FileNet Image Services Resource Adapter (ISRA) 3.4,

Last updated: 13-May-2013.


FileNet Image Services

Version
4.0.x
PID
5724-R95
License type1
IPLA

Lifecycle dates2, announcement letters3 and other information

GA
16-Nov-2006
EOS
30-Apr-2009
Lifecycle policy4
Other

Comment

FileNet P8, includes: IDM 4.0.2, FileNet Image Services Resource Adapter (ISRA) 3.3, Only fee-based Usage/Known Defect support available until December 31, 2012

Last updated: 13-May-2013.


FileNet Image Services

Version
3.6.3
PID
5724-R95
License type1
N/A

Lifecycle dates2, announcement letters3 and other information

GA
12-Jun-2002
EOS
01-Jan-2008
Lifecycle policy4
Other

Comment

NO SERVICE EXTENSION AVAILABLE

Last updated: 24-Apr-2014.

Notes

  1. Visit IBM's base license agreement information page for more information about ILAN and IPLA licenses. IBM Customer Agreement (ICA) terms are provided with your ICA Program software; you can also read an online version of the ICA (PDF format; get the Adobe Acrobat Reader).
  2. Lifecycle date definitions:
    General Availability (GA)
    The latest date that a version/release of the product is available to all users, regardless of language or media. A product version/release is not published on the Lifecycle web site until the GA date.
    End of Support (EOS)
    The last date on which IBM will deliver standard support services for a given version/release of a product.
    End of Marketing (EOM)
    The effective date on which a part number ceases to be included as active and can no longer be ordered in standard price lists.
  3. Some announcement letters may not be available for some product releases.
  4. Visit IBM's software support lifecycle policy page for more information.

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