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General Page
The IBM Support Assistant saves you time diagnosing and resolving software problems.
Announcement:
IBM Support Assistant Team Server v5.0.2.13 (Update) now available.
Learn more...
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IBM Support Assistant Team Server provides a rich set of problem determination tools and functions to help you investigate software problems. Through a shared application, you can collaborate with others to discover root causes and enhance your productivity. |
For more information about IBM Support Assistant Team Server, see the links in the resources section and download it today. |
Features and Benefits | |
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Problem Determination tools | Use specialized tools to troubleshoot complex problems. Generate analysis reports or interact with rich web-based and desktop tools. |
Intuitive Web UI | Emphasizing simplicity, Team Server provides browser access to the application and problem determination tools |
Server-based application | Install once and collaborate with multiple team members. Analysis processing can now be offloaded from your desktop. |
Case management | Organize diagnostic files by problem incident or other meaningful organization approaches. |
File management | Quickly navigate through case files and perform various actions including rename, move, and compress directly against the remote files. |
Automated data analysis | Automatically scan case files to discover common problem symptoms and candidate solutions. |
Explore IBM Support Assistant
Your key to saving time on problem resolution
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Document Information
More support for:
IBM Support Assistant
Software version:
All Versions
Operating system(s):
AIX, Linux, Windows
Document number:
718131
Modified date:
16 December 2022
UID
ibm10718131
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