Install IBM Support Assistant Lite to quickly collect diagnostic files so your problem can be resolved faster. This is a special offering of the IBM Support Assistant that contains only the data collection component customized for a product. You can choose from several products that currently have IBM Support Assistant Lite available for download.

Download IBM Support Assistant Workbench V4.1 to simplify your software support! You can benefit from concurrent search, media viewer, guided troubleshooter, diagnostic tools, data collectors, service request submission, and other features. IBM Support Assistant can be customized for over 350 products. See the list of available products here.

Deploy the IBM Support Assistant Agent onto systems in your enterprise to enable remote problem determination. Use Agents to run remote data collections, take inventory of remote systems, filter and collect remote log files, and perform other remote problem determination tasks. The Agent component is optional and works in conjunction with the IBM Support Assistant Workbench.