Electronic support for the IBM Customer Experience Suite and the IBM Employee Experience Suite is available through the IBM Support Portal. Select from the following options to access electronic support for the products included in each suite.
IBM Customer Experience Suite support on the IBM Support Portal
Visit the IBM Customer Experience Suite product page for additional information about IBM Customer Experience Suite.
IBM Employee Experience Suite support on the IBM Support Portal
Visit the IBM Employee Experience Suite product page for additional information about IBM Employee Experience Suite.
In the IBM Support Portal, use the "Find a product" option on the left side of the page to add products and display support content for those products. Using the "Find a product" link, you will find options to add products either by searching on product names or by browsing product lists.
If you are signed in to the Support Portal (using the sign in option on the upper right of the Support Portal page), your product list is stored with your IBM.com registration and is available the next time you log in from any computer. If you are not signed in to the Support Portal, your product list is stored locally on your computer and is available the next time you access the Support Portal from that specific machine.