We build your Accelerated Value contract to specifically meet your needs and price point by creating a combination of services, including:
- Planning, deployment, upgrades, and migration
- Deployment planning and progress management
- Potential problem identification and prevention
- Early notification of potential critical situations
- Best practice sharing
- Researches and communicates new technotes, skills, products, features applicable to you
Knowledge and Skill Sharing
- On site technical activities
- Staff coaching, workshops, and guidance
- Invitations to remote briefings and summits
- Assistance with problem management, including priority escalation, reporting on support issues, and personalized trend analysis.
Ultimately, Accelerated Value allows you to derive maximum business value from your successfully deployed IBM Software with proven, quantifiable results.
Read more about the key features of the world-class enterprise-level support available to you through the IBM Software Accelerated Value Program.