| 1. |
By leveraging its extensive CRM and HR expertise, IBM helped BASF implement and integrate SAP applications to create two shared HR service centers, and introduced self-service kiosks enabling workers to access HR services online. |
23 Oct 2009 |
| 2. |
B&Q China selected IBM Global Business Services to design and implement a solution that would capture the sales opportunities, help to increase revenues, and provide the missing information for the management team. B&Q China implemented SAP Customer Relationship Management o... |
26 Aug 2009 |
| 3. |
Agrofert implemented SAP ERP applications as a shared service for some of its subsidiaries, aiming to make these available subsequently throughout the enterprise, hosted at two locations on IBM Power Systems servers. |
11 Jun 2009 |
| 4. |
Norkis Group replaced its diverse, decentralized systems with SAP ERP and SAP Customer Relationship Management applications, supported by IBM DB2. The applications run on an IBM Power Systems server, using IBM PowerVM virtualization technologies to provide a flexible, adapta... |
12 Feb 2009 |
| 5. |
Edwards chose IBM Global Technology Services – Applications on Demand to host its systems at the IBM Warwick data center in the UK. Edwards' SAP applications now run under IBM AIX on IBM Power Systems servers, supported by IBM DB2 and a SAN based on IBM System Storage hardwa... |
06 Jan 2009 |
| 6. |
Faced with growing bandwidth needs, the City of Tilburg needed a reliable and scalable LAN to support all municipal data needs. |
24 Nov 2008 |
| 7. |
NBTY wanted to improve marketing and trade promotions with wholesale customers, increase marketplace responsiveness and decrease processing time. |
20 Oct 2008 |
| 8. |
When the state of Florida decided it would no longer support any state university IT systems, the University of Florida (UF) needed to bring many of its computing activities in house. In order to achieve this, UF had to rethink its entire IT infrastructure. |
18 Aug 2008 |
| 9. |
Competitive pressures demand ever greater efficiencies from every part of the extended enterprise. For companies with complex Service Parts Management (SPM) requirements, the use of SAP applications can offer significant cost savings and a high degree of integration with man... |
03 Jul 2008 |
| 10. |
IBM® Optim™ provides capabilities that are fully integrated with Amdocs® CRM. Data can be saved to archives, where the it can be easily researched and restored when needed. |
23 Jun 2008 |
| 11. |
IBM® Optim™ provides integrated, scalable, cross-platform capabilities to archive Siebel historical business and customer data from multiple base tables, preserve the referential integrity and retain access. |
25 Apr 2008 |
| 12. |
Cisco’s high-performance computing (HPC) InfiniBand and Ethernet networks and IBM's System Cluster 1350 helps Cineca halve ROI period and reduces maintenance costs and demand on resources by 20 percent |
11 Apr 2008 |
| 13. |
National Grid, the largest power producer in New York state, faced issues with different programming languages as a result of several mergers. The utility needed a solution to provide better collaboration and offer customers better service. |
10 Mar 2008 |
| 14. |
This technical case study describes INTERSPORT’s SAP landscaping project. It gives a technical overview of how the SAP application environment was implemented in two steps, based on a virtualized POWER5+ based System i server and a DS8100 based storage area network (SAN). |
29 Jan 2008 |
| 15. |
The company chose a suite of customer service software from KANA, and selected Triangle, an IBM Premier Business Partner, to provide the infrastructure. Triangle implemented two IBM BladeCenters with nine two-way HS21 blades and two four-way LS41 blades. An IBM System Storag... |
09 Jan 2008 |
| 16. |
Grupo Godó worked with both SAP and IBM Global Business Services to design a ground-breaking group-wide media sales operation, based on the SAP NetWeaver technology platform running on IBM System p servers and integrated with the core ERP application. This leading-edge solut... |
05 Nov 2007 |
| 17. |
Bank Leumi reduces costs and improves customer service with Genesys software and IBM Websphere Voice Response software |
06 Aug 2007 |
| 18. |
BBVA consulted IBM Global Business Services to perform a proof-of-concept to rate the SAP CRM application against a Siebel solution. IBM demonstrated the superiority of the SAP software, implemented SAP CRM and SAP NetWeaver BI, and participated in the training of 450 sales ... |
10 May 2007 |
| 19. |
Telekomunikacja Polska dramatically improves responsiveness through a customer-centric business transformation |
02 Apr 2007 |
| 20. |
The Swedish Road Administration chose the Selected Business Solution for Road Congestion Charging from IBM – an end-to-end solution designed, implemented, managed and supported by IBM using best-of-breed technologies including SAP software, running on the IBM System p platfo... |
16 Jan 2007 |
| 21. |
SES implemented SAP under Linux on System p and BladeCenter to manage medical information and business processes, saving money and reducing staff workload |
24 Jul 2006 |
| 22. |
Working with IBM Business Partner GIS, VK Mühlen created new customer relationship management and complaints systems and introduced a single, centralised knowledge-sharing service using IBM Lotus Notes and Domino integrated with production systems on IBM System i5 platform. |
26 Jun 2006 |
| 23. |
Design and implementation of state-of-the-art CRM and 'eCRM' technology |
07 Oct 2003 |
