Smarter Planet Leadership Series Success stories

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3 column nested results data table.
Number Title Date
11.

Air Canada ... Smarter Planet Leadership Series Video: On a never-ending push to make life simpler for the customer

Smart is ... innovating the customer travel experience. Interviewee: Patrice Ouellette, Director, Customer Service and Innovation, Air Canada
17 Jan 2013
12.

Amsterdam Airport Schiphol ... Smarter Planet Leadership Series Video: Smarter baggage handling helps passenger volume take off

As part of a broad transformation program aimed at increasing process capacity to 70 million passenger bags annually, Schiphol implemented a baggage management solution that can trace any luggage item through the pipeline in real time
17 Jan 2013
13.

Santam Insurance: Measuring claims risks in real time lowers fraud costs, speeds payments and delights customers ... Smarter Planet Leadership Series Case Study

By using IBM Smarter Analytics, Santam, a leading insurance provider in South Africa, has been able to predict fraud to the value of $2.4 million and increased customer satisfaction by reducing claims handling to 48 hours.
10 Dec 2012
14.

Irish Marine Institute: Nuturing Ireland's emerging "blue economy" by listening to the sensors in the sea ... Smarter Planet Leadership Series

Combining real-time ocean data with algorithms has enabled cluster members to develop predictive models that have increased navigational safety, enable more accurate flood planning and faster response to environmental crises like phosphate plumes.
20 Nov 2012
15.

Santam Predicts Fraud & Increases Client Satisfaction with IBM Smarter Analytics

By using IBM Smarter Analytics, Santam, a leading insurance provider in South Africa, has been able to predict fraud to the value of $2.4 million and increased customer satisfaction by reducing claims handling to 48 hours.
05 Nov 2012
16.

Santiago Stock Exchange: Smart and speedy trade processing capabilities attract liquidity to where it’s needed ... Smarter Planet Leadership Series

The Santiago Stock Exchange needed to adopt the rigorous transaction processing capabilities needed to handle the growing volume of high-frequency & algorithmic trading activity. So it built a trade processing solution that increased its capacity tenfold, cut latency to micr...
23 Oct 2012
17.

Santiago Stock Exchange: Smarter Planet Leadership Series Video ... Smart is: stability that moves at the speed of the market

Time is money in the stock exchange, definitely. So reliability is a key aspect, leading Santiago Stock Exchange to build in conjunction with IBM a new infrastructure including hardware, software and services.
09 May 2012
18.

ConAgra Mills ... Smarter Planet Leadership Series: Up-to-the-minute insights drive smarter selling decisions and big improvements in capacity utilization.

Using powerful models and algorithmic engines, ConAgra Mills is now able to translate a vast array of market and production information into smarter recommendations for its deal makers, enabling higher margins where they’re justified and increasing capacity utilization by fi...
01 Feb 2012
19.

Centerstone Research Institute ... Smarter Planet Leadership Series Video: Smarter clinical decisions help patients and performance

Nashville-based Centerstone is a top behavioral health services company Providing mental health and substance abuse treatment to 70,000 people per year In direct collaboration with the Centerstone Research Institute
01 Dec 2011
20.

Amsterdam Airport Schiphol ... Smarter Planet Leadership Series Case Study: Smarter baggage handling helps passenger volume take off

As part of a broad transformation program aimed at increasing process capacity to 70 million passenger bags annually, Schiphol implemented a baggage management solution that can trace any luggage item through the pipeline in real time
30 Nov 2011

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