Success stories

Case studies of how IBM helps its customers succeed

By industry > Telecommunications

Customers:

Customers:

*3 column nested results data table.*
Number	Title	Date
11.	XO Communications: Gaining insight into customer behavior to improve customer retention ... Smarter Planet Leadership Series Video Smart is...gaining insight into customer behavior to imnprove customer retention. Interviewee: Trent Taylor, Director of Customer Intelligence, XO Communications	10 Dec 2012
12.	SSTL transforms operations with IBM support A case study describing how Sistema Shyam TeleServices Ltd., with help from IBM End User Support Services, strengthens its infrastructure management allowing its IT team the ability to focus on more strategic business activities to meet the communication providers growth obj...	04 Dec 2012
13.	Telefonica \| Vivo An established mobile communications company drastically increases sales and lowers costs by using highly detailed profiling and call analysis to send only customized marketing communications to its customers.	03 Dec 2012
14.	TZM provides enterprise-class backup and recovery for all ... Bringing advanced IBM solutions within the financial reach of small businesses Deployed an IBM® Storwize® V7000 with IBM FastBack and IBM Tivoli® Storage Manager software, enabling the creation of a fully managed, cloud-based backup and disaster recovery service for small and mid-sized businesses.	29 Nov 2012
15.	A voice and data services provider creates a platform for innovation ... IBM WebSphere software helps improve responsiveness to marketplace changes A voice and data services provider teams with IBM to create a mobile application platform that helps enable it to respond quickly to meet its customers’ needs while supporting growing volumes of data.	08 Nov 2012
16.	Avea cuts deployment time from four hours to ten minutes ... The company eliminates separate, disparate tools by standardizing on IBM Rational software Avea standardized on IBM Rational Requirements Composer and IBM Rational Team Concert software, helping eliminate the issues caused by separate, disparate development tools.	26 Sep 2012
17.	Axtel - IBM Client Reference Video Axtel chooses IBM Smarter Storage to address fast data growth, consolidation goals and virtualization requirements. Axtel is one of Mexico’s largest telecommunications providers. With sales of more than 10 billion Pesos (approximately $730 million) and around 8,000 employees...	20 Aug 2012
18.	A European Manufacturer ... Saving nearly USD19 million through improved workplace management Through integrated workplace management, a European manufacturer saved nearly USD19 million and reduced energy consumption.	20 Jul 2012
19.	Communications service provider becomes 300 percent more efficient ... IBM Rational Test Workbench software provides dramatic ROI, with payback in a few days A detailed design document and initial test used IBM Rational Test Workbench software to simplify testing processes.	01 Jul 2012
20.	A large communications company reduces project risk and delay ... IBM Rational software provides a simulated environment to allow testing without direct network links The company implemented IBM Rational software to create a simulated environment for automated testing of multiple provider protocols and interactions using a single framework.	01 Jul 2012