Skip to main content

Case studies

for WebSphere software

By industry > Telecommunications

Next


Customers:

3 column nested results data table.
Number Title Date
1.

Mobile phone service provider heightens PCI compliance ... IBM WebSphere technology delivers rapid time to value

A mobile phone service provider augments its existing investment in IBM WebSphere DataPower Integration Appliance XI50 software with additional WebSphere DataPower Integration Appliance XI50 devices.
05 Mar 2012
2.

Global communications company ... Integration improves order processing accuracy

The company chose IBM WebSphere® Cast Iron® Cloud integration, with built-in technology for integrating the Oracle CRM solution with other enterprise applications, both on-premises and in the cloud. The WebSphere technology for the Oracle CRM solution simplifies application ...
14 Feb 2012
3.

US-based communications company ... CRM integration improves staff productivity at communications company

Using the WebSphere platform, the company achieved real-time, bidirectional integration of the ICOMS application with the Salesforce.com solution, allowing sales staff and call-center support agents gain a single point of data entry and search, as well as greater visibility ...
18 Jan 2012
4.

Sonus Networks ... IBM Client Reference Video

Bill Scudder, CIO; Bill Parks, Director of IT Applications and Paul Ray, Application Architect of Sonus Networks recount how WebSphere Cast Iron Cloud integration enables Sonus Networks to meet their goals of agility, scalability and rapid expansion by connecting salesforce....
19 Aug 2011
5.

Large telco transforms customer service and life-cycle management with analytics

New insight into customer behavior using real-time analytics helps one large telecommunications company provide individualized service recommendations for a diverse customer population that extends to hundreds of thousands of rural towns and villages.
29 Dec 2010
6.

Globe Telecom: Brings Extreme Agility to Mobile Service Delivery in the Philippines ... Smarter Planet Leadership Series

At Globe Telecom, the number two mobile operator in the Philippines, Head of Product Design and Creation Mario Domingo serves as a kind of “minister of armaments” in the company’s battle for market supremacy.
02 Dec 2010
7.

China Telecommunications Corporation ... Mobile provider streamlines innovation and speeds development

A large mobile telecommunications services provider in China streamlines its product innovation process and accelerates product development when it works with IBM Software Services for Lotus to implement a solution based on IBM Lotus Connections software hosted on IBM WebSph...
09 Aug 2010
8.

Implementing BPM to drive profitable sales in TeliaSonera Finland

TeliaSonera recognized that business process management offered the building blocks to enable it to work to achieve strategic agility. Using Lombardi Teamworks, they transformed the sales process to a system that has a clearly defined process, managed execution and measurabl...
29 Jun 2010
9.

Globe Telecom: Gaining marketing agility with smart promotions Video

In a joint engagement, IBM and Nokia Siemens Networks designed and built a SOA-based service creation and delivery platform that enables Globe to rapidly and cost-effectively create service offerings from reusable service components.
26 Apr 2010
10.

Bharti Airtel manages 110 million subscribers like clockwork with IBM solution

Bharti Airtel’s SMART SOA solution with IBM WebSphere technologies enables the company to outsource its IT to IBM and other strategic vendors and integrate its systems in order to automate routine transactions and hone customer service
31 Mar 2010

Next