Case studies: By industry

for IBM software for System z

By industry > Travel & Transportation

Customers:

3 column nested results data table.
Number Title Date
1.

Qantas Airways ... Smarter Planet Leadership Series Video: Self-service kiosks and friendly agents revolutionize airport check-in process

At Qantas, Matt Lee and Gabriella D’Alessandro, heads of Ground Operations and Technology, respectively, were key players in a 12-month transformation effort that all but eliminated check-in lines and sparked a new passion for service among agents.
13 Aug 2013
2.

Qantas Airways ... Smarter Planet Leadership Series Case Study: Self-service kiosks and friendly agents revolutionize airport check-in process

At Qantas, Matt Lee and Gabriella D’Alessandro, heads of Ground Operations and Technology, respectively, were key players in a 12-month transformation effort that all but eliminated check-in lines and sparked a new passion for service among agents.
13 Aug 2013
3.

Qantas

This Australian airline creates a first-in-the-world RFID-tag–based check-in and bag drop process, speeding passengers through the predeparture process, and providing the individualized, premium service that its most frequent flyers want and expect.
09 Nov 2012
4.

CSX Corporation ... Estimates substantial savings over three years with IBM InfoSphere Optim solutions

CSX estimates significant savings over three years when it deploys IBM InfoSphere Optim software to improve data lifecycle management.
19 Oct 2012