Success stories

Case studies of how IBM helps its customers succeed

By industry > Telecommunications

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Customers:

3 column nested results data table.
Number Title Date
1.

A communications company cuts release cycles by 50 percent with agile adoption ... Using IBM Rational software, the company delivers software releases every two months rather than four

A communications company uses IBM Rational products to support its transition to agile development and to deliver frequent incremental releases, and cuts release cycles from four months to two.
18 Dec 2013
2.

XO Communications takes control of customer satisfaction ... Using predictive analytics to embed a deeper understanding of customers into operations

By using IBM® SPSS® solutions to hone its predictive models, the company built a richer, more up-to-date picture of its client base and began delivering this data to a greater range of employees.
06 Dec 2013
3.

A major US communications company fights theft and billing fraud ... IBM i2 software helps a communications giant proactively detect and predict fraud

A communications company needed to be highly adaptable to stay ahead of fraud schemes. Upgrading to the IBM i2 Fraud Intelligence Analysis platform improves data ingestion and quality. The solution helps the company be proactive in detecting and preventing multiple criminal ...
05 Dec 2013
4.

Celcom Axiata Bhd. ... Advanced analytics and business intelligence used to target customers and improve campaign results

Celcom Axiata Bhd. uses advanced analytics and business intelligence to target customers and improve campaign results
04 Dec 2013
5.

Using data to maximize infrastructure efficiency ... Advanced analytics support smarter communications

An automated data acquisition and analysis solution from IBM® provided near-real-time insight into business performance measures, leading to greater business opportunities, improved business profitability and larger market share.
03 Dec 2013
6.

Bharti Infratel Ltd. ... Business analytics used to spot high costs and inefficiencies, passing on savings to customers

Bharti Infratel Ltd. uses Business analytics to spot high costs and inefficiencies, passing on savings to customers
18 Nov 2013
7.

C Spire Wireless ... Predictive analytics and decision models used to optimize cross-selling and prevent churn

C Spire Wireless uses predictive analytics and decision models to optimize cross-selling and prevent churn
01 Nov 2013
8.

A broadband company streamlines its recovery processes with IBM Cloud ... IBM service teams encourage increased performance and savings with cloud technology

IBM service teams encourage increased performance and savings with cloud technology for a broadband company.
25 Oct 2013
9.

Consolidated Communications Holdings, Inc. ... Predictive management to help avoid business disruptions and remove need to set thresholds

Consolidated Communications to improve preventive management and eliminate manual thresholds, which will result in a cost avoidance of USD300,000 annually, with IBM SmartCloud Analytics software.
21 Oct 2013
10.

eircom Group Ltd. ... Advanced analytics used to craft customer experiences that improve satisfaction and retention

Advanced analytics used to craft customer experiences that improve satisfaction and retention at eircom Group
18 Oct 2013

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