Case Studies

Case studies of how IBM helps its clients succeed

By industry > Telecommunications

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Number	Title	Date
1.	Algar Telecom gives its growing business a signal boost ... With a reliable, secure IBM platform that supports growth and better service delivery To support its growing business, Algar Telecom moved to a highly virtualized, resilient IT infrastructure, consolidating more than 90 servers to the IBM zEnterprise 196. The company has cut data center costs by 70 percent and boosted operational efficiency by 30 percent.	22 May 2013
2.	Sprint Nextel Corp. client reference video Sprint Nextel Corp. uses IBM® WebSphere® DataPower® devices to support a new mobile advertising platform, while enhancing security, providing an integration gateway and improving responsiveness for customers.	09 May 2013
3.	Cyprus Telecommunications Authority ... Sophisticated Statistical analysis capabilities used to gain a deeper understanding of customers Sophisticated Statistical analysis capabilities used to gain a deeper understanding of customers with IBM	16 Apr 2013
4.	Mitel drives proactive incentives while reducing administration and time to pay Mitel implemented IBM Cognos Sales Performance Management and IBM Cognos Incentive Compensation Management.	04 Apr 2013
5.	T-Mobile Client Reference Video Christine Twiford, manager of technology solutions and network engineering for T-Mobile discusses how they have embraced the IBM PureData System for Analytics to tackle Big Data.	07 Jan 2013
6.	Telecom Italia ... What if you could identify and remedy network failure points before service to customers was disrupted? Telecom Italia anticipates reducing customer churn and responding to service issues with unprecedented speed with an analytics-enhanced intelligence solution that delivers near-100 percent visibility into its customers, network, services and handsets.	30 Dec 2012
7.	iTalk celebrates the year of the Rabbit with five times performance boost iTalk needed to handle high call volumes to China from the United States on Chinese New Year. They contacted TMS and implemented a RamSan Flash system, a shareable rack-mounted SLC NAND Flash system that benefited them in performance, capacity, and reliability at a competiti...	14 Dec 2012
8.	XO Communications: Gaining insight into customer behavior to improve customer retention ... Smarter Planet Leadership Series Video Smart is...gaining insight into customer behavior to imnprove customer retention. Interviewee: Trent Taylor, Director of Customer Intelligence, XO Communications	10 Dec 2012
9.	SSTL transforms operations with IBM support A case study describing how Sistema Shyam TeleServices Ltd., with help from IBM End User Support Services, strengthens its infrastructure management allowing its IT team the ability to focus on more strategic business activities to meet the communication providers growth obj...	04 Dec 2012
10.	Telefonica \| Vivo An established mobile communications company drastically increases sales and lowers costs by using highly detailed profiling and call analysis to send only customized marketing communications to its customers.	03 Dec 2012

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