Avcilar Municipality cuts transaction times and technology costs

Integrated IBM Flex System solution boosts performance and improves efficiency

Published on 12-Apr-2013

"The integrated solution and centralized manageability of Flex System allow us to do more tasks with less effort in the same amount of time. We are now able to meet the demands of our highly changing environment and growing population." - Bahattin Erarslan, head of the IT department, Avcılar Municipality

Customer:
Avcilar Municipality

Industry:
Government

Deployment country:
Turkey

Solution:
Flex System Manager, Flex System p260, Flex System x240, PureSystems, Virtualization - Server

IBM Business Partner:
Istanbul Pazarlama A.S.

Overview

Located in Istanbul, Avcılar Municipality (Avcılar Belediyesi) provides residents with services such as road maintenance, sanitation, construction, education, and cultural and environmental management. The district serves approximately 380,000 residents and workers.

Business need:
The rapidly growing Avcılar Municipality in Istanbul needed to replace its aging IT infrastructure.

Solution:
The district implemented a solution from the IBM® PureSystemsTM family.

Benefits:
The municipality decreases transaction times and technology costs.

Case Study

Located in Istanbul, Avcılar Municipality (Avcılar Belediyesi) provides residents with services such as road maintenance, sanitation, construction, education, and cultural and environmental management. The district serves approximately 380,000 residents and workers.

Challenge
Avcılar Municipality has experienced rapid growth, so to better serve citizens and speed up administrative processes, the district created an online portal for permit applications, registrations and tax payments. However, the municipality’s aging IT infrastructure had become too complex and inefficient to continue managing an expanding population, especially during high-traffic tax-collection periods.

Because Avcılar Municipality’s technology could no longer provide ample computing power for daily transactions, the district sought a more sufficient system with additional servers, storage capacity, backup capabilities and security. In addition, the municipality wanted a consolidated, more efficient and scalable system that could decrease IT labor needs and infrastructure costs. Avcılar Municipality needed to maintain its reputation as a strong and modern municipality to continue attracting new residents and businesses.

Solution
Working closely with IBM Premier Business Partner Istanbul Pazarlama A.S., Avcılar Municipality implemented a solution from the IBM PureSystems family. The district installed a built-to-order IBM Flex System solution configured with IBM Flex System x240 compute nodes running Windows and Linux operating systems with a VMware for Virtualization hypervisor, and p260 compute nodes running an IBM AIX V6.1 operating system. The solution is using the IBM Flex System Managernode as its single-source management console.

In addition, Avcılar Municipality implemented an IBM Storwize® V7000 storage system, an IBM System Storage® TS3100 Tape Library and IBM Tivoli® Storage Manager for Virtual Environments software. Lastly, IBM Systems and Technology Group Lab Services provided system integration and tuning services to help ensure a smooth implementation.

The security-rich solution provides improved backup operations, automatic failover to the new data recovery system and comprehensive monitoring from one control point. Bahattin Erarslan, head of the IT department at Avcılar Municipality, says: “The integrated solution and centralized manageability of Flex System allow us to do more tasks with less effort in the same amount of time. We are now able to meet the demands of our highly changing environment and growing population.”

Avcılar Municipality expects this scalable infrastructure to meet its needs until at least 2023, and it plans to further improve performance by rolling out new features and functionalities as they become available.

Benefits
• Cuts IT department labor needs in half as a result of better performance and increased efficiency
• Decreases transaction times, which improves customer satisfaction, especially during tax-collection periods
• Reduces technology costs while centralizing management and consolidating infrastructure into one box

For more information
To learn more about IBM PureSystems offerings, please contact your IBM marketing representative or IBM Business Partner, or visit the following website: ibm.com/puresystems

To learn more about Avcılar Municipality, please visit www.avcilar.bel.tr.

To learn more about IBM Premier Business Partner Istanbul Pazarlama A.S., please visit www.istpaz.com.tr.

Products and services used

IBM products and services that were used in this case study.

Hardware:
Flex System p260, Flex System x240, Storage: Storwize V7000, Storage: TS3100 Tape Library

Software:
AIX, Tivoli Storage Management, IBM Flex System Manager

Service:
STG Lab Services: Storage

Legal Information

© Copyright IBM Corporation 2013 IBM Corporation IBM PureSystems Route 100 Somers, NY 10589 Produced in the United States of America April 2013 IBM, the IBM logo, ibm.com, AIX, IBM Flex System, IBM Flex System Manager, PureSystems, Storwize, System Storage and Tivoli are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON- INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.