Centerstone Research Institute

Predictive modeling used to create customized treatment plans improving patient compliance

Published on 18-Mar-2013

"By becoming more data-driven, we’ve strengthened our ability to adapt to the direction that we see behavioral healthcare going in and, more importantly, our ability to provide the best outcomes for our patients." - Tom Doub, chief executive officer

Customer:
Centerstone Research Institute

Industry:
Healthcare

Deployment country:
United States

Solution:
Smarter Planet

Smarter Planet:
Smarter Healthcare

Overview

Centerstone Research Institute is a nonprofit company dedicated to improving healthcare delivery by providing research, analytics and evaluation services to healthcare clinics. The company conducts projects and research studies in areas including integrated care, addiction recovery, pharmacogenomics, and depression and schizophrenia treatments.

Business need:
When Centerstone was required to provide top-level patient care while meeting regulatory compliance and insurance requirements, CRI needed not only a way to provide its clinicians with accurate guidelines regarding the efficacy of various treatments for mental-health disorders, but also actionable information to improve business-management practices such as billing and patient services.

Solution:
CRI developed a decision-support solution based on predictive modeling to provide highly successful customized treatment plans based on the specific conditions and behaviors of the patient.

Benefits:
• Enhances treatment-plan compliance by 25 percent, signifying improved quality of care • Boosts the time clinicians spend with patients by 25 percent by integrating administrative requirements into the analytics solution • Improves patient accessibility to clinical care by 37 percent by reducing appointment wait time from 16 days to 10 days

Case Study

Centerstone Research Institute is a nonprofit company dedicated to improving healthcare delivery by providing research, analytics and evaluation services to healthcare clinics. The company conducts projects and research studies in areas including integrated care, addiction recovery, pharmacogenomics, and depression and schizophrenia treatments.

The Opportunity
To improve the quality and effectiveness of behavioral healthcare, Centerstone Research Institute (CRI) commits itself to behavioral health research and technology-enabled patient care in support of clinics throughout the United States, in particular its sister organization, Centerstone, a leading behavioral healthcare services provider. When Centerstone was required to provide top-level patient care while meeting regulatory compliance and insurance requirements, CRI needed not only a way to provide its clinicians with accurate guidelines regarding the efficacy of various treatments for mental-health disorders, but also actionable information to improve business-management practices such as billing and patient services.

What Makes It Smarter
In behavioral healthcare, the efficiency of a medical clinic translates into opportunities for improving patients’ lives. For this reason, CRI developed a decision-support solution based on predictive modeling to provide highly successful customized treatment plans based on the specific conditions and behaviors of the patient. The solution allows clinicians to capture patient data and apply results analyzed over time to improve the quality of diagnosis and treatment. By evaluating the effectiveness of past treatment patterns and using predictive modeling, clinicians can identify which treatment approach will likely yield the best result given an individual patient’s profile. Intelligence from the solution helps
them choose the optimal treatment plan while meeting regulatory andinsurance requirements, resulting in higher rates of treatment-plan compliance. Clinicians can now improve patient care while strengthening the clinic’s operations.

Real Business Results
• Enhances treatment-plan compliance by 25 percent, signifying improved quality of care
• Boosts the time clinicians spend with patients by 25 percent by integrating administrative requirements into the analytics solution
• Improves patient accessibility to clinical care by 37 percent by reducing appointment wait time from 16 days to 10 days

For more information
Please contact your IBM representative or IBM Business Partner. Visit us at ibm.com/spss.

To learn more about Centerstone Research Institute, visit
www.centerstoneresearch.org.

Products and services used

IBM products and services that were used in this case study.

Software:
SPSS Statistics, SPSS Modeler

Legal Information

© Copyright IBM Corporation 2013 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America February 2013 IBM, the IBM logo, ibm.com and SPSS are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data discussed herein is presented as derived under specific operating conditions. Actual results may vary. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.