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Major insurance company automates processes and grows business with a Web-based solution from Quinity and IBM

Published on 20-May-2008

"By using WebSphere and DB2, QIS becomes a high-availability and scalable solution that can handle high loads and large numbers of concurrent users without impact on performance." - Bjorn Peijinenburg, Quinity project manager

Customer:
Monuta Holding

Industry:
Insurance

Deployment country:
Netherlands

Solution:
Business-to-Business, Business-to-Consumer, Business Continuity, Business Performance Transformation, Business Process Management (BPM), Business Resiliency, Empowering People, Enabling Business Flexibility, Enterprise Content Management, Enterprise Resource Planning

IBM Business Partner:
Quinity B.V.

Overview

Quinity, an ICT service provider based in Utrecht, The Netherlands, offers a modular and integrated Web-based policy and claim management system for insurance companies. The Quinity Insurance Solution was chosen to help and enhance the policy processes of Monuta Holding, the largest funeral insurance company in The Netherlands.

Business need:
Monuta Holding wanted to automate its policy request processes and enable customers to examine and adapt their records online.

Solution:
Monuta deployed the strategic QIS modules integrated with IBM WebSphere Application Server and IBM DB2 Enterprise.

Benefits:
Monuta Holding now: o Accepts 40 percent of policy requests without human interface and creates policies within 10 seconds. o Experienced a 50 percent growth rate without adding new employees o Provides 24&7 availability to all stakeholders

Case Study

Quinity B.V.

Utrecht, The Netherlands
www.quinity.com

Quinity offers a modular, fully integrated Web-based policy and claim management system for insurance companies and brokers in all types of insurance. The Quinity Insurance Solution supports all primary front-, mid- and back-office insurance processes.

“Our partnership with IBM gives customers confidence and trust in our solution. We greatly enhance our credibility by showing that the Quinity Insurance Solution is proven technology supported by one
of the biggest companies in the world.”

Björn Peijnenburg, project manager, Quinity

Challenge

Monuta Holding, the largest funeral insurance company in The Netherlands, wanted to automate its policy request processes and enable customers to examine and adapt their own records online. Monuta chose the Quinity Insurance Solution (QIS) from Quinity, an IBM Advanced Business Partner that participates in IBM Partnerworld® Industry Networks, because Quinity offered superior functionality out-of-the box with fast, low-cost implementation. Quinity is optimized in the insurance industry network.

Solution
Monuta deployed strategic QIS modules integrated with IBM WebSphere® Application Server and IBM DB2® Enterprise. The solution gives users access to key processes via the Internet, extranet and intranet and lets customer employees quickly handle policy requests and provide quotations. Business partners can now sell the insurance company’s products from within the company’s network as well.

QIS modules share a central database, which ensures that all insurance professionals and customers always have the same and most up to date information. “By using WebSphere and DB2, QIS becomes a high-availability and scalable solution that can handle high loads and large numbers of concurrent users without impact on performance,” said Björn Peijnenburg, Quinity project manager.

Benefits
Since deploying the Quinity Insurance Solution with IBM WebSphere and DB2, Monuta Holding:

Accepts 40 percent of policy requests without human interference and creates policies within 10 seconds

Experienced 50 percent growth without adding new employees

• Provides 24x7 system availability to all stakeholders

Slashed time to market for new insurance products

Products and services used

IBM products and services that were used in this case study.

Software:
DB2 Enterprise 9, WebSphere Application Server Enterprise Edition

Footnotes and legal information

The information contained in this documentation is provided for information purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, expressed or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

The information contained in this documentation is provided for information purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, expressed or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.