Published on 17-Oct-2007
Validated on 01 Jun 2009
"Our partnership with IBM helps us go to market and reach out to a wider audience. We often go to new customers with IBM at our side, which is a key benefit of PartnerWorld Industry Networks and adds great credibility to our solution." - Michael Rafic, vice president, international sales and marketing, Comtec Global Ltd.
Customer:
Comtec Global, Ltd
Industry:
Insurance
Deployment country:
Israel
Solution:
Business-to-Business, Business-to-Consumer, Business Continuity, Business Performance Transformation, Business Process Management (BPM), Business Resiliency, Customer Relationship Management, Empowering People, Enabling Business Flexibility, Enterprise Content Management
IBM Business Partner:
Comtec Global, Ltd.
Overview
Comtec Global Ltd, an IBM Business Partner in Israel and an insurance solutions provider, uses IBM DB2, WebSphere and FileNet products as the foundation for its Total Insurance System, an end-to-end insurance application package.
Business need:
Most insurers rely on legacy systems that cannot be easily adapted to the Internet, are costly to maintain and make it difficult to compete in today's fast moving insurance market.
Solution:
The Total Insurance System (TIS) is an integrated modular solution that runs on the IBM System i using the same IBM DB2 Universal Database, WebSphere Portal and FileNet products.
Benefits:
The integrated modular solution brings the entire insurance chain on to a common platform via advanced and secure Web technology where all parties work from the same IBM DB2 Universal Database.
Case Study
Overview
Comtec Global, Ltd.
Petach-Tikva, Israel
www.comtecglobal.com
Products
• IBM DB2 Universal Database
• IBM DB2 Content Manager
• IBM WebSphere Portal
• IBM FileNe
Comtec Global, Ltd., an insurance software solutions provider, uses IBM DB2®, WebSphere® and FileNet products as the foundation for its Total Insurance System (TIS), an end-to-end insurance application package. Comtec is owned by the Malam-Team Group, one of Israel’s leading technology providers.
Challenge
Most insurers continue to rely on legacy systems that cannot easily be adapted to the Internet, are costly to maintain and make it difficult to compete in today’s fast-moving market. Comtec, an IBM Advanced Business Partner that participates in IBM PartnerWorld® Industry Networks and is optimized in the insurance industry, has solved this problem with TIS, its Web-based, enterprise-wide solution.
Solution
TIS, which primarily serves the property and casualty insurance market, performs all the functionality required by insurers, including policy administration, billing, collection, claims processing and reinsurance/reporting. The integrated, modular solution, which runs on the IBM System i™, brings the entire insurance value chain on to a common platform via advanced and secure Web technology, where all parties work from the same IBM DB2 Universal Database™, embedded in System i.
The DB2 database provides mass data storage and exceptional availability. WebSphere Portal allows secure distribution of information over the Internet. DB2 Content Manager and FileNet support paperless document management.
TIS also uses service-oriented architecture (SOA)—a layered framework for enabling business flexibility through linked individual business tasks. SOA enhances TIS connectivity functionality.
Benefits
The Comtec Total Insurance System:
• Maximizes speed to market for new products
• Provides straight-through processing
• Increases productivity and efficiency and cuts costs
• Improves levels of service
• Provides exceptional flexibility and scalability
Products and services used
IBM products and services that were used in this case study.
Hardware:
System i
Software:
FileNet Email Manager, WebSphere Application Server, DB2 Enterprise Server Edition
Footnotes and legal information
The information contained in this documentation is provided for information purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, expressed or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
©Copyright IBM Corporation 2007
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