Published on 26-Oct-2009
"The IBM system automation solution helps us deliver the high-availability services our customers expect." - FIDUCIA IT AG
Customer:
FIDUCIA IT AG
Industry:
Banking
Deployment country:
Germany
Solution:
Autonomic Computing, Business Resiliency, High Availability , Optimizing IT
Overview
As one of Germany’s largest full-service IT providers for cooperative financial institutions, FIDUCIA IT AG provides IT services, including application development and hosting, to more than 1,000 German cooperative banks.
Business need:
The company hoped to further improve availability in their mainframe environment by adding a system automation solution, reducing the risk that unplanned outages could threaten availability.
Solution:
FIDUCIA chose IBM Tivoli® System Automation for z/OS software to add automation capabilities to its IBM System z10™-based mainframe environment. Based on IBM Tivoli NetView®, the software enables FIDUCIA to automate mainframe operations so that the system can run almost completely unattended.
Benefits:
The IBM solution helps to ensure high availability in case of faults or outages, centralizes system administration and message management, and enables smooth integration with other Tivoli products.
Case Study
COMPANY BACKGROUND
As one of Germany’s largest full-service IT providers for cooperative financial institutions, FIDUCIA IT AG provides IT services, including application development and hosting, to more than 1,000 German cooperative banks.
CHALLENGE
FIDUCIA’s IBM System z10™-based mainframe environment enables the company to deliver high-availability solutions to customers. By adding a system automation component to the environment, FIDUCIA hoped to even further improve availability by reducing the risk of unplanned outages, simplifying and securing operational system controls, and eliminating the need for manual recovery and maintenance.
SOLUTION
FIDUCIA turned to IBM Tivoli® software for industry-leading systems automation capabilities on the IBM z/OS® platform. Based on IBM Tivoli NetView® software, IBM Tivoli System Automation for z/OS software enables FIDUCIA to automate input/output, processor and systems operations, so that their mainframe environment can run almost completely unattended. The company installed the solution with separate policy databases for each of several sysplex environments within the larger mainframe environment.
The system automation software’s self-healing features help ensure high availability for critical applications. It monitors the technology environment for adherence to company-defined desired states and launches appropriate responses based on those pre-defined policies. In the event of faults, outages or planned maintenance, applications can be moved from one machine to another automatically to ensure high availability. The software also integrates with FIDUCIA’s IBM Tivoli Workload Scheduler for z/OS to optimize the company’s processes.
BENEFITS
- Helps to ensure high availability in case of faults or outages
- Centralizes system administration and message management
- Enables smooth integration with other Tivoli products
Products and services used
IBM products and services that were used in this case study.
Hardware:
System z: System z10 Enterprise Class (z10 EC)
Software:
Tivoli NetView, Tivoli System Automation for z/OS
Operating system:
z/OS and OS/390
Legal Information
© Copyright IBM Corporation 2009 IBM Systems and Technology Group Route 100 Somers, New York 10589 U.S.A. Produced in the United States of America October 2009 All Rights Reserved IBM, the IBM logo, ibm.com, NetView, System z10, Tivoli and z/OS are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml Other company, product and service names may be trademarks or service marks of others. References in this publication to IBM products, programs or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program or service is not intended to imply that only IBM’s product, program or service may be used. Any functionally equivalent product, program or service may be used instead. Offerings are subject to change, extension or withdrawal without notice. All client examples cited represent how some clients have used IBM products and the results they may have achieved. Performance data for IBM and non-IBM products and services contained in this document was derived under specific operating and environmental conditions. The actual results obtained by any party implementing such products or services will depend on a large number of factors specific to such party’s operating environment and may vary significantly. IBM makes no representation that these results can be expected or obtained in any implementation of any such products or services. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY, EITHER EXPRESSED OR IMPLIED.
