Success stories

Case studies of how IBM helps its customers succeed

By client > eircom

3 column nested results data table.
Number Title Date

eircom gains deep insights into customer experience ... Reducing churn and improving customer experience with predictive analytics from IBM and Presidion

Ireland-based telecommunications service provider eircom wanted to reduce the business risk of customers switching to its competitors’ networks by understanding the factors predicting churn. The company worked with Presidion to implement IBM SPSS predictive analytics softwar...
28 Jun 2013