Success stories

Case studies of how IBM helps its customers succeed

By client > SGM Distribuzione

3 column nested results data table.
Number Title Date

SGM responds to customer behavior, improving satisfaction ... Kiosk and point-of-sale units empower the customer with self-service options

A retail distributor of household appliances and electronics in Italy reduces costs while increasing customer satisfaction and loyalty by adopting a new multichannel strategy supported by innovative retail technology from IBM
26 May 2010