Success stories

Case studies of how IBM helps its customers succeed

By client > Red Funnel

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Red Funnel: Enhancing customer service with Twittering ferries

By intelligently interpreting real-time Automatic Identification System (AIS) data received from ferries, the company helps to keep travellers and road transport operators better informed of departure and arrival times. For businesses in particular, this improves efficiency....
30 Mar 2010