Success stories

Case studies of how IBM helps its customers succeed

By client > Octagon Insurance Company Limited

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Octagon improves conversion with optimized customer experience ... IBM Tealeaf CEM solutions quickly helps identify struggles and prevent additional revenue loss from previously unidentified errors

Octagon Insurance began using IBM Tealeaf CEM solutions to understand exactly what problems with their online experience were causing customers to abandon their policies before completion.
03 Jan 2014