Success stories

Case studies of how IBM helps its customers succeed

By client > Leading Insurance Provider Call Center

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Leading Insurance Provider Call Center ... Enables 14,000 agents with a single view of customer and product data and reduces costs

Leading insurance company deploys IBM InfoSphere Data Explorer to provide call center agents with quick, fluid access to all customer and product information in a single unified view from one access point. Solution improves productivity, saving millions of dollars annually.
31 Jan 2013