Success stories

Case studies of how IBM helps its customers succeed

By client > JM Family Enterprises, Inc.

3 column nested results data table.
Number Title Date
1.

JM Family uses IBM ECM to automate its auto loan management processes ... A detailed ROI case study

JM Family used IBM FileNet to automate its auto loan management processes and in doing so increased the productivity of collection agents while increasing loan collection rates.
28 Jul 2011
2.

JM Family improves customer service and employee productivity

JM Family improves process efficiency and accuracy to realize $2.1 million in annual savings and eliminates annual printing of 168,000 pages when it implements IBM software with case management capabilities.
13 Apr 2010