By client > Electricity Supply Board (ESB)
| Number | Title | Date |
|---|---|---|
| 1. | ESB cuts operational costs and enhances customer service ... Optimising business processes with a Lean Six Sigma initiative from IBM Global Business ServicesIBM Global Business Services engaged with ESB to plan and conduct a Lean Six Sigma improvement programme spanning a range of customer-facing and back-office processes. |
13 Dec 2010 |