Success stories

Case studies of how IBM helps its customers succeed

By client > Driver and Vehicle Licensing Agency (DVLA)

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Number Title Date

DVLA embarks on cost-reduction and transformation ... Driving the expansion of digital services with help from IBM Global Business Services

Working with IBM Global Business Services, the DVLA created an efficiency programme consisting of 120 initiatives that could be delivered by 2015, and drew up a business practices charter to drive the cultural change required to support the transformation.
23 Jul 2012