Success stories

Case studies of how IBM helps its customers succeed

By client > Consolidated Edison of New York

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Consolidated Edison of NewYork enhances response to customers ... Putting vital information in the field with IBM Enterprise Content Management software

A paper-based system used by field inspectors was flawed by delays in data entry and projects and errors during transcription, but a mobile office solution developed with IBM enables field inspectors to input and access all the data they need right on the job.
15 Nov 2012