Success stories

Case studies of how IBM helps its customers succeed

By client > Call & Call Holding

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Number Title Date
1.

Improving global call center operations through IT transformation

Based in Italy, Call & Call Holding is the parent company of a network of call and contact centers throughout Italy. It outsources services to companies centered on customer service and telemarketing. Call & Call worked with IBM to engage in an IT transformation, architectin...
25 Feb 2011