Success stories

Case studies of how IBM helps its customers succeed

By client > British Airways

3 column nested results data table.
Number Title Date
1.

British Airways gains greater control of its external report creation process with IBM Cognos FSR

The responsibility of the Group Reporting team within British Airways is to provide our management, our regulators, our investors and the public at large with accurate and timely financial information, which transparently reflects the state of our current operations
09 Jun 2011
2.

British Airways: Self-service check-in improves customer service, gives competitive advantage

Major airline provides improved customer service and differentiates itself among competitors by implementing a self-service check in (SSCI) application with the help of IBM Global Business Services and IBM Application Management Services.
01 Feb 2008