Success stories

Case studies of how IBM helps its customers succeed

By client > A major UK charity

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A major UK charity improves direct marketing response rates ... Analysing the recency, frequency and value of individual donors with IBM SPSS software

A major UK charity needed better techniques for deciding who was most likely to support the charity. The charity chose IBM® SPSS® Direct Marketing to segment its donors, ranking them according to the recency, frequency and value (RFV) of donations.
09 Jun 2011