Superior Manufacturing Group

Increases productivity and gains real-time insights on reports with IBM

Published on 21-Mar-2012

Validated on 02 Dec 2013

"We’re very happy that One Point Solutions suggested IBM Cognos Express to us. After an easy installation process and top-notch consulting services from One Point, end users can extract the exact data they need right on their dashboards, allowing them to make faster and better business decisions." - Jim Wood, Director of MIS - Superior Manufacturing Group, Inc.

Customer:
Superior Manufacturing Group

Industry:
Industrial Products

Deployment country:
United States

Solution:
BA - Business Analytics, BA - Business Intelligence, Express, Optimizing IT

IBM Business Partner:
One Point Solutions

Overview

Established in 1948 by Charles J. Wood, Superior Manufacturing Group, Inc. has grown from a modest manufacturing and repair shop to a leading manufacturer of floor matting products worldwide.

Business need:
Superior wanted to guarantee optimal efficiency across its different divisions, avoiding unnecessary practices and costs and maintaining productivity. In order to achieve this, business users needed fast and detailed reports on a regular basis.

Solution:
IBM® Business Partner One Point Solutions helped Superior to implement IBM Cognos® Express, a solution which enables automatic, web-based development of reporting, providing users with instantaneous results.

Results:
Significantly reduced report generating times and delivered instantaneous and automated results, generating a saving of US$10,000 per year. Allowed IT department to focus on more valuable IT tasks instead of producing reports, increasing productivity in the delivery and maintenance of business-critical applications and saving approximately US$20,000 per yea.r

Benefits:
Centralized data for easy and effective management, providing end users with consistent, accurate, and integrated information in an easy-to-read format.

Case Study

Company overview
Established in 1948 by Charles J. Wood, Superior Manufacturing Group, Inc. has grown from a modest manufacturing and repair shop to a leading manufacturer of floor matting products worldwide.

With facilities in Chicago, Georgia and Mississippi, as well as in Europe, Superior remains committed to customer service, quality products and sales support. Its reputation for product excellence has been the foundation of the company’s steady growth for more than 50 years.

Challenges of a manual reporting system
Superior wanted to guarantee optimal efficiency across its different divisions by cutting down on unnecessary work and costs and thereby boosting productivity. In order to achieve this, business users needed fast and detailed reports on a regular basis.

Superior’s previous reporting system was both manual and highly customized. Users manually generated reports and spreadsheets, causing delays to the overall IT workflow. Each report took weeks to be finalized, and did not always provide the specific data that end users needed.

The company decided to streamline its reporting process, allowing users to produce reports and run analyses on specific data sets. This would enable IT employees to focus on the day-to-day demands of business applications and other valuable IT tasks. Superior was looking for a fast and easy way to collect and manage information, which would help to contribute to improved, timely business decisions.

Selecting IBM Cognos Express Reporter
Working with IBM Premier Business Partner One Point Solutions, Superior chose to deploy IBM Cognos Express Reporter, enabling the company to consolidate data onto a trusted, one-sourced reporting platform for all end users.

Faster, more accurate reporting
Since the deployment of the IBM Cognos Express solution, Superior has enjoyed the benefits of easy-to-use and comprehensive reporting.

Using IBM Informix tools, Superior can consolidate data and reporting sources into a “single version of the truth”, meaning employees no longer need to spend weeks validating reports, and increasing the quality of decision-making.

The time taken for report generation has been dramatically reduced – from several weeks to almost real-time. This has decreased the costs associated with report generation costs by 30 percent, translating into a saving of US$10,000 per year. Thanks to IBM Cognos Express, end users now view reports on an intuitive dashboard and can drill down to specific data points.

In addition, Superior is now able to make faster and more accurate business decisions by using key performance indicators enabled by the IBM software.

Finally, the company’s IT department can focus on more valuable IT tasks instead of the production of reports, boosting productivity in the delivery and maintenance of business applications and saving approximately US$20,000 per year.

Jim Wood, Director of Superior Manufacturing Group, comments: “We’re very happy that One Point Solutions suggested IBM Cognos Express to us. After an easy installation process and top-notch consulting services from One Point, end users can extract the exact data they need right on their dashboards, allowing them to make faster and better business decisions.”

About One Point Solutions
One Point Solutions is an Information Technology (IT) solution provider offering a wide variety of services including development and implementation of virtualization and disaster recovery technologies, and entirely focusing on IBM data solutions.

About IBM Business Analytics
IBM Business Analytics software delivers actionable insights decision-makers need to achieve better business performance. IBM offers a comprehensive, unified portfolio of business intelligence, predictive and advanced analytics, financial performance and strategy management, governance, risk and compliance and analytic applications.

With IBM software, companies can spot trends, patterns and anomalies, compare “what if” scenarios, predict potential threats and opportunities, identify and manage key business risks and plan, budget and forecast resources. With these deep analytic capabilities our customers around the world can better understand, anticipate and shape business outcomes. For more information on IBM Business Analytics please visit: www.ibm.com/analytics

Products and services used

IBM products and services that were used in this case study.

Software:
Cognos Express Reporter, Cognos Express

Legal Information

© Copyright IBM Corporation 2012. IBM Corporation, Software Group, Route 100, Somers, NY 10589. Produced in the United States of America. March 2012. IBM, the IBM logo, ibm.com, and Cognos are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. It is the user’s responsibility to evaluate and verify the operation of any other products or programs with IBM products and programs. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.