Bureau Veritas optimises its inspection processes

Streamlining customs and port procedure management with IBM SPSS and SMARTLane

Published on 07-Nov-2011

"IBM’s SPSS products facilitate the manipulation of large, multi-format data volumes and the integration of information captured from SMARTLane checkpoint security systems." - Pierre Harris, Commercial Director, Bureau Veritas

Customer:
Bureau Veritas

Industry:
Professional Services

Deployment country:
France

Solution:
BA - Business Analytics, BA - Business Intelligence, Information Integration, Optimizing IT

Overview

Founded in 1828, Bureau Veritas is a global leader in conformity and certification evaluation services in the fields of quality, health and safety, the environment and social responsibility. With a turnover of 2.07 billion euros in 2007, the group’s network of over 850 offices in 150 countries employs in excess of 38,000 staff.

Business need:
In response to rapid growth in commercial transactions, Bureau Veritas wanted to optimise its workflow processes to target customs fraud, increase security, and select the optimal methods and resources for inspections. In order to achieve this, the company needed to better integrate import, export and logistical information captured from its business units around the globe.

Solution:
Bureau Veritas implemented IBM® SPSS® Modeler. The software facilitates the manipulation of large, multi-format data volumes and the integration of information captured from SMARTLane checkpoint security systems.

Benefits:
Bureau Veritas streamlines the inspection process, optimising staff workloads. IBM SPSS Modeler has the flexibility to fully integrate with SMARTLane systems. Inspections are now fully optimised, minimising risks.

Case Study

Founded in 1828, Bureau Veritas is a global leader in conformity and certification evaluation services in the fields of quality, health and safety, the environment and social responsibility. With a turnover of 2.07 billion euros in 2007, the group’s network of over 850 offices in 150 countries employs in excess of 38,000 staff.

Bureau Veritas’s Government Services and International Trade department conducts up to 500,000 inspections per year, each of which can involve several thousand inspection points. As a result, the company needed an IT solution that satisfied stringent reliability requirements, particularly in the field of risk management. “Bureau Veritas manages very broad risk coverage,” says Pierre Harris, Commercial Director of this business.

In response to this challenge, the group developed SMARTLane, a risk management module built into its global solution VeriNET, which provides a one-stop service that manages all customs and port procedures. SMARTLane is designed to manage and facilitate exponential growth of commercial transactions, target customs fraud, increase security, and ensure that the optimal methods and resources are used for individual inspections.

SMARTLane is based on IBM SPSS Modeler
“We’ve established benchmarks between this solution and its rivals,” continues Pierre Harris. “It has proven to be one of the best solutions on the market.”

For this reason, SMARTLane is already used for data mining by the American and Canadian customs authorities. Bureau Veritas has a solid track record in the management of customs flows, meaning that a large amount of data has already been processed, verified and traced by the system.

“IBM’s SPSS products facilitate the handling of these large, multi-format data volumes, as well as the integration of information originating from SMARTLane’s existing customs and port systems,” explains Pierre Harris.

Bureau Veritas has made the SMARTLane and Verinet solutions available while integrating new functions over the past year based on technological advances such as RFID chips and GPS receivers.

“The flows of all goods which leave or enter a country need to be traceable, reliable and fluid,” says Pierre Harris. “Our raft of services and computer applications is specifically designed to save our clients time, while ensuring that all goods conform to the terms of any pertinent commercial agreements. We endeavour to be flexible so that we can adapt to highly diverse customs and port authority and regulations in our clients’ countries.”

Such a context requires the solution to be compatible with the existing customs and port systems. Pierre Harris continues: “IBM SPSS Modeler can generate various predictive models and profiling methods, and permits the adaptation of our models to the existing systems based on the inspection methods. A good example is the lorry and container scanner. Using this tool, we can rapidly make a risk assessment and implement suitable certification measures accordingly.”

Bureau Veritas continues to benefit from the greater business agility it has gained from this highly reliable solution.

About IBM Business Analytics
IBM Business Analytics software delivers actionable insights decision-makers need to achieve better business performance. IBM offers a comprehensive, unified portfolio of business intelligence, predictive and advanced analytics, financial performance and strategy management, governance, risk and compliance and analytic applications.

With IBM software, companies can spot trends, patterns and anomalies, compare “what if” scenarios, predict potential threats and opportunities, identify and manage key business risks and plan, budget and forecast resources. With these deep analytic capabilities our customers around the world can better understand, anticipate and shape business outcomes.

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Products and services used

IBM products and services that were used in this case study.

Software:
SPSS Modeler

Legal Information

© Copyright IBM Corporation 2011 Compagnie IBM France 17, avenue de l’Europe 92275 BOIS COLOMBES CEDEX Produced in France October 2011 All Rights Reserved IBM, the IBM logo, ibm.com, and SPSS are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of other IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml. Other company, product or service names may be trademarks, or service marks of others. References in this publication to IBM products, programs or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program or service is not intended to imply that only IBM’s product, program or service may be used. Any functionally equivalent product, program or service may be used instead. All customer examples cited represent how some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions. IBM hardware products are manufactured from new parts, or new and used parts. In some cases, the hardware product may not be new and may have been previously installed. Regardless, IBM warranty terms apply. This publication is for general guidance only. Photographs may show design models.