Published on 09-Feb-2012
Validated on 16 Dec 2013
"“Instead of ripping and replacing systems, we created business processes that traverse legacy and varied ERP environments,” " - John O’Moore, General Manager, Information Systems, Irish Dairy Board
Irish Dairy Board
B2B, Smarter Commerce
The Irish Dairy Board is a commercial co-operative and the major international exporter of Irish dairy products worldwide. The Irish Dairy Board, which owns the internationally established Kerrygold®, is Ireland’s biggest exporter of dairy products.
Irish Dairy Board want to help ensure that timely and accurate information is flowing through a centralized supply chain.
For added flexibility, the solution was developed through a combination of Sterling B2B Integrator, connecting the Irish Dairy Board to their main trading partners, and Sterling B2B Collaboration Network, an on demand B2B network that provides connectivity to the remainder of partners.
Offers a reliable and security-rich • communications foundation for enhanced global collaboration Tightly integrates business relationships • with customers, and provides up-stream supply chain with suppliers Improves customer satisfaction through • enhanced service levels Offers ease of integration for faster • onboarding of partners, both current and future
The Irish Dairy Board is a commercial cooperative and the major international exporter of Irish dairy products worldwide. The Irish Dairy Board, which owns the internationally established Kerrygold®, is Ireland’s biggest exporter of dairy products. Consumer dairy products, including butter, cheese and milk powders, together with a varied choice of food ingredients, are marketed in a wide range of countries covering every continent.
At a time when the cost of goods is rising and margins are tightening, companies like the Irish Dairy Board want to help ensure that timely and accurate information is flowing through a centralized supply chain. Due to the perishable nature of its products, it was also important for the Irish Dairy Board to improve processing and delivery times by eliminating manual processes from the supply chain.
With a business community comprised of hundreds of suppliers and customers across 90 countries, the Irish Dairy Board recognized the need to build a real-time, electronic commerce element into its supply chain as a means of growing its global business. The challenge, however, as the company moved from a legacy environment to a real-time enterprise resource planning (ERP) system, was to integrate this diverse set of suppliers and customers with a broad set of requirements, demands, and technology environments.
For added flexibility, the solution was developed through a combination of Sterling B2B Integrator, connecting the Irish Dairy Board to their main trading partners, and Sterling B2B Collaboration Network, an on demand B2B network that provides connectivity to the remainder of partners. This combined solution helps enable the Irish Dairy Board to use one of the most efficient and cost effective methods to connect to their trading partners, simplifying and streamlining supplier relationships upstream, and providing comprehensive visibility throughout the supply chain.
Sterling B2B Integrator is also used to support the various integration requirements of the ERP project. “Instead of ripping and replacing systems, we created business processes that traverse legacy and varied ERP environments,” explains John O’Moore, General Manager, Information Systems, Irish Dairy Board. O’Moore continued, “Sterling B2B Integrator was selected for its proven technology capable of supporting the real-time exchange of data between all parties using a wide range of data formats.”
Several departments within the Irish Dairy Board use Sterling B2B Integrator for customer orders, supplier invoices, and stock movements. To support partners with limited technological sophistication, many transactions are also supported through Web portal interfaces.
Sterling B2B Collaboration Network provides the Irish Dairy Board with comprehensive connectivity that simplifies real-time collaboration with suppliers and customers independent of their technical capability. With a significant percentage of orders coming through electronic data interchange, the Irish Dairy Board needed a solution it could trust to handle the flow of information.
With Sterling B2B Integrator and Sterling B2B Collaboration Network, the Irish Dairy Board has a solution that manages both direct and indirect communications to achieve one of the most effective and efficient trading relationships. By streamlining its supply chain, the Irish Dairy Board is able to onboard suppliers and customers faster – reducing the onboarding process from days to hours, depending upon each customer’s needs.
The Irish Dairy Board has achieved enhanced visibility across its supply chain, enabling real-time tracking and reporting so the company can make quicker and more informed business decisions to help minimize errors and create additional efficiencies.
Looking toward the future, IBM provides the Irish Dairy Board with a reliable, scalable, and security-rich communications foundation for enhanced global collaboration. ‘‘Meeting customer requirements is critical and at the forefront of CIO discussions. Integration technology is essential if companies are going to minimize inventory and optimize on-shelf availability. The IBM solution is sufficiently scalable to meet the future demands of customers and suitably flexible to address our corporate growth plans,” concludes O’Moore.
Products and services used
© Copyright IBM Corporation 2011 IBM CorporationSoftware GroupRoute 100Somers, NY 10589USA Produced in the United States of America December 2011 IBM, the IBM logo, ibm.com and Sterling Commerce are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this publication to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth, savings or other results.