Getronics reduces time to market from as long as four weeks to a few hours with IBM software

Published on 28-May-2010

Validated on 19 Nov 2012

Customer:
Getronics

Industry:
Professional Services

Deployment country:
Netherlands

Solution:
Cloud & Service Management, Service Management

Overview

Getronics launches new pay-per-use service model once it reduces implementation times for new services from four weeks to just a few hours using IBM Integrated Service Management solutions.

Business need:
get environments for customer with the application and everything on it with one push of a button. reduce the cost of building services for clients and want to have service catalog where the customer can choose from and get delivered within an hour

Solution:
Getronics’ new Utility One Hosting service. The service is built on a dynamic infrastructure that employs IBM Service Management solutions fo Tivolir provisioning and storage management to help staff rapidly switch on and off cloud environments.

Benefits:
It enables customers to have a shorter time to market for new services enables Customers to get a lower TCO have the right level of services at the right time and the right moment against a very high availability work better and faster and get more results.

Video

Getronics launches new pay-per-use service model once it reduces implementation times for new services from four weeks to just a few hours using IBM Integrated Service Management solutions.


Products and services used

IBM products and services that were used in this case study.

Software:
Tivoli Provisioning Manager