Published on 22-Nov-2010
Evangelical Lutheran Good Samaritan Society (ELGSS) uses advanced case management to analyze data patterns to improve business processes and enhance patient care.
ELGSS needed to empower pro-active decision making and improve business processes.
ELGSS is using analytics and advanced case management capabilities to better predict patient needs and improve care.
With the help of the advanced case management solution, ELGSS can now provide better care to those who matter most: patients.
Rustan Williams, the VP of information systems and technology systems and CIO for the Evangelical Lutheran Good Samaritan Society (ELGSS), explains how advanced case management is helping his organization to empower decision making and improve business processes. ELGSS is taking advantage of capabilities, such as analytics, to rethink how it can provide care.
Products and services used
IBM products and services that were used in this case study.
FileNet P8 Platform, FileNet eForms