Published on 19-Nov-2013
"With IBM SmartCloud Notes, adding additional capabilities or users is as simple as 1–2–3. We don’t have to worry about whether our hardware is adequate." - Gerry Orten, manager Electronic Messaging Group, Brunswick Corporation
Fabrication & Assembly
Cloud Computing, Social Business
Headquartered in Lake Forest, Illinois, Brunswick Corporation designs, engineers, manufactures and distributes a wide variety of products for prominent brands in the marine, fitness, and bowling and billiards industries. It employs approximately 16,000 people worldwide and reported 2012 net sales of roughly USD3.7 billion.
Brunswick Corporation needed to upgrade to newer technology that could support its mobile workforce.
Seeking to reduce IT spend, the manufacturer contracted with IBM to implement a hybrid environment, keeping core business applications on-premises and moving email and online meetings to the cloud.
By so doing, Brunswick estimates that it avoided hundreds of thousands of dollars in capital expenditures, and is saving up to USD75,000 annually.
Headquartered in Lake Forest, Illinois, Brunswick Corporation designs, engineers, manufactures and distributes a wide variety of products for prominent brands in the marine, fitness, and bowling and billiards industries. It employs approximately 16,000 people worldwide and reported 2012 net sales of roughly USD 3.7 billion.
Faced with needed infrastructure upgrades to its older IBM systems, Brunswick sought a solution that would fit within its IT budget and support mobile employees using a variety of devices. “The upgrade offered a perfect opportunity to investigate cloud computing as a means of containing costs,” says Gerry Orten, manager of the Electronic Messaging Group at Brunswick. “However, we needed a hybrid solution because we wanted to keep our IBM Lotus Domino applications in-house and just move email, instant messaging and meetings capabilities to the cloud.” The company has a large investment in Lotus Domino (now IBM Domino) applications that runs some essential operational functions, including an engineering analysis system used across the corporation and a number of websites.
With a hybrid solution as a key requirement, Brunswick quickly narrowed the search to IBM SmartCloud® for Social Business technology. The company contracted with IBM Software Services for Collaboration to help roll out IBM SmartCloud Notes® services to the global Brunswick workforce.
The implementation team began work in January 2012 on documentation, help-desk personnel training and migration-plan testing. Next, the team started implementing the solution by location and division for groups of between 400 and 500 people at a time. By August 2012, approximately 6,800 employees used the SmartCloud Notes services worldwide. During the rollout, Brunswick added access to IBM SmartCloud Meetings services for migrated users and IBM SmartCloud Traveler for Notes services for mobile employees.
Today, Brunswick has a single messaging policy across the enterprise, and employees save time because they no longer need to access a virtual private network (VPN) to view or send email. For example, when Brunswick service technicians are at dealers’ sites, they can address questions and issues immediately instead of taking notes, retrieving their notebook computers and finding a hotspot to get answers. They simply use SmartCloud Notes software to send emails or instant messages from their mobile devices. If the issue requires answers from a team of people, they can initiate a web conference on the spot using SmartCloud Meeting services.
The company’s future plans include adding IBM SmartCloud Engage Advanced services to help employees and Brunswick customers collaborate on completing orders, resolving issues and launching new products.
• Avoids capital expenditures of between USD200,000 and USD400,000 to refresh hardware and add storage disks
• Saves as much as USD75,000 annually in IT costs and reduces stress on the backup environment
• Gains ongoing, non-disruptive technology updates as well as the freedom to add functionality and users as required
For more information
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Products and services used
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