Hamilton County Department of Education

Helping teachers and counselors focus on at-risk students increases graduation rates

Published on 24-Jul-2013

"Infusing our educational practices and policies with real insights … has enabled an improvement in our ability to promote what’s best for students…." - Dr. Kirk Kelly, director of accountability and testing

Customer:
Hamilton County Department of Education

Industry:
Education

Deployment country:
United States

Solution:
BA - Business Analytics, BA - Business Intelligence, BA - Predictive Analytics, Big Data, Big Data & Analytics, Big Data & Analytics: Operations/Fraud/Threats, Business Performance Transformation, Enabling Business Flexibility, Enterprise Modernization, Smarter Planet

Smarter Planet:
Smarter Education

IBM Business Partner:
DecisionEd Group, Inc.

Overview

The Hamilton County Department of Education oversees nine K–12 school districts comprising 76 schools in and around Chattanooga, Tennessee. The department’s 6,500 employees serve some 40,000 students, with 21 middle schools serving approximately 9,500 students in grades six through eight and 16 secondary schools encompassing nearly 12,000 students.

Business need:
To increase its high school graduation rate, Hamilton County sought to intervene with at-risk students early enough to prevent them from dropping out.

Solution:
Hamilton County’s education department deployed an analytics and reporting solution that joins all student data into a single repository.

Benefits:
Hamilton County’s graduation rates have increased by 10 percentage points, largely because teachers and administrators can now identify at-risk students and constructively intervene with personalized assistance.

Case Study

The Hamilton County Department of Education oversees nine K–12 school districts comprising 76 schools in and around Chattanooga, Tennessee. The department’s 6,500 employees serve some 40,000 students, with 21 middle schools serving approximately 9,500 students in grades six through eight and 16 secondary schools encompassing nearly 12,000 students.

The Opportunity
To increase its high school graduation rate, Hamilton County sought to intervene with at-risk students early enough to prevent them from dropping out. A reliance on manual reporting, with 76 schools generating 10 reports each, prevented educators from extracting performance insights and passing them to frontline educators who could make a difference.

What Makes It Smarter
Hamilton County’s education department deployed an analytics and reporting solution that joins all student data into a single repository that is updated daily and creates personalized, predictive risk profiles — whether, for example, a student is “at risk” or “fragile” — that give educators and counselors an effective roadmap for helping students make the most of their lives.


Real Business Results
Hamilton County’s graduation rates have increased by 10 percentage points, largely because teachers and administrators can now identify at-risk students and constructively intervene with personalized assistance. The use of analytics has also coincided with a more than 10 percent improvement in standardized test scores for math and reading. Additionally, the school system is using its resources more efficiently, in part because it no longer spends up to 25 staff hours manually creating and distributing quarterly reports.

For More Information
Please contact your IBM representative or IBM Business Partner. Visit us at ibm.com/Cognos.

To learn more about Hamilton County Department of Education, visit www.hcde.org.

Products and services used

IBM products and services that were used in this case study.

Software:
SPSS Data Collection Desktop, Cognos Business Intelligence, SPSS Statistics Base, SPSS Text Analytics for Surveys, SPSS Modeler

Service:
IBM SPSS Lab Services

Legal Information

© Copyright IBM Corporation 2013 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America July 2013 IBM, the IBM logo, ibm.com, Algo, Algo Market and Algo Credit are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data discussed herein is presented as derived under specific operating conditions. Actual results may vary. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.


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