Wiener Tafel

Using analytics to match supply and distribution of donations with demands of organizations helps reduce fuel use and planning time

Published on 25-Mar-2013

"The solution helps us efficiently and effectively help other organizations feed the hungry while minimizing food waste and emissions, creating a win-win situation for all involved." - Robert Koncsek, Logistics Manager, Wiener Tafel

Customer:
Wiener Tafel

Industry:
Travel & Transportation

Deployment country:
Austria

Solution:
Smarter Planet

IBM Business Partner:
IBM Business Partner PTV Group: Map & Guide solution

Overview

Based in Vienna, Austria, Wiener Tafel is a not-for-profit organization (NPO) that distributes approximately 3 tons of surplus food to 80 social organizations for 10,000 people per day. It receives food donations from nearly 180 entities such as supermarkets, markets and companies. The deliveries are done by a pool of 300 volunteers with a fleet of five delivery cars.

Business need:
Wiener Tafel needed to create more efficient distribution routes to reduce CO2 emissions, fuel costs and food waste while helping ensure that people do not go hungry.

Solution:
The company implemented an automated route optimization tool that analyzes detailed information about donors and recipients, as well as trucks and routing, allowing it for the first time to plan its pickups and deliveries based on tangible factors such as amount and food type to be donated and recipients’ specific needs.

Benefits:
The IBM solution helped lower fuel use by up to 10 percent, reduce route planning time by 65 percent and enabled optimized food delivery based on matching donor supply with recipient need.

Case Study

Based in Vienna, Austria, Wiener Tafel is a not-for-profit organization (NPO) that distributes approximately 3 tons of surplus food to 80 social organizations for 10,000 people per day. It receives food donations from nearly 180 entities such as supermarkets, markets and companies. The deliveries are done by a pool of 300 volunteers with a fleet of five delivery cars.

The Opportunity
Each day, Wiener Tafel collects nearly 3 tons of surplus food from almost
180 food donors and delivers it to 80 organizations that feed some
10,000 people in Vienna. The organization scheduled food pickup and delivery mainly through intuition and experience, with little regard to what was donated and what kind of food each organization needed. As its deliveries increased, Wiener Tafel needed to create more efficient distribution routes to reduce CO2 emissions, fuel costs and food waste while helping ensure that people do not go hungry.

What Makes It Smarter
The process of getting surplus food from the companies that donate it to the organizations that share it with the needy is far more complex than just driving a truck from one site to the other. Wiener Tafel implemented an automated route optimization tool that analyzes detailed information about donors and recipients, as well as trucks and routing, allowing it for the first time to plan its pickups and deliveries based on tangible factors such as amount and food type to be donated and recipients’ specific needs. For example, it can make morning deliveries for NPOs that only provide breakfast and lunch or ensure that pork products are not delivered to Jewish or Muslim organizations. In addition, information from each completed route is fed into the system, enabling analysis to refine and
improve routes as well as plan for the organization’s future growth.

Real Business Results
• Lowers fuel use by up to 10 percent and CO2 emissions by 20 percent by optimizing truck loading and delivery routing
• Reduces route planning time by 65 percent through automation, helping the organization make better use of scarce personnel resources
• Enables optimized food delivery based on matching donor supply with recipient need, reducing waste and better serving those in need

For More Information
Please contact your IBM representative, IBM Business Partner, or visit ibm.com/bao.

To learn more about Wiener Tafel, visit www.wienertafel.at.

Products and services used

IBM products and services that were used in this case study.

Software:
IBM ILOG Transportation Analyst

Service:
GBS BAO: Advanced Analytics and Optimization

Legal Information

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