ibml enhances access to core business systems

Using XPages technology, the company puts a Web 2.0 “face” on existing applications

Published on 16-Nov-2012

"XPages enables us to perform incremental modernization of our applications. It allows us to quickly provide our remote workers access to our key applications, without changing the Lotus Notes application interface." - Mimi Beckes, director, information services, Imaging Business Machines, LLC

Customer:
Imaging Business Machines, LLC

Industry:
Fabrication & Assembly

Deployment country:
United States

Solution:
Mobile

IBM Business Partner:
The Learning Continuum Company

Overview

Headquartered in Alabama, Imaging Business Machines, LLC (ibml) manufactures and markets high-speed document scanners, document scanner software and document imaging solutions. The company employs nearly 200 people to serve customers in more than 40 countries.

Business need:
With remote workers becoming increasingly dependent on mobile devices, Imaging Business Machines, LLC needed to enable existing applications for the web.

Solution:
Using the XPages web application development framework provided with IBM Lotus Notes and Domino V8.5 software, the company puts a web front end on existing business applications.

Benefits:
The organization accelerated time to delivery of web access to core business applications for its mobile workers.

Case Study

Headquartered in Alabama, Imaging Business Machines, LLC (ibml) manufactures and markets high-speed document scanners, document scanner software and document imaging solutions. The company employs nearly 200 people to serve customers in more than 40 countries.

Challenge
With satellite offices in Germany and the United Kingdom and a growing global customer base, ibml needed to enable many of its core business applications for its remote workers who relied on mobile devices, such as smartphones, laptops and tablets. The company had a relatively small IT staff of six people and only one developer, so it sought a way to provide a Web 2.0-style front end on applications and enable them for a browser, without rewriting code.

Solution
Mimi Beckes, the company’s director of information services, and the single application developer, took on the task of learning the XPages web application development framework provided with IBM® Lotus Notes® and Domino® V8.5 software. A longtime IBM LotusScript® technology user, Beckes upgraded her skills by taking self-paced, instructor-led online courses on XPages application development from IBM Advanced Business Partner The Learning Continuum Company (TLCC). “The TLCC training courses really accelerated my understanding of how to convert Notes applications to mobile XPages applications,” says Beckes.

After learning the web development framework, Beckes took what she calls a “hybrid” approach to the company’s expense reporting application. Part of the application is designed for employees to submit requests for receipts—an airfare expense, for example—and the other part of the application is for managers to review and approve the expenses for employee reimbursement. Traveling employees requested the ability to do this from their mobile devices. XPages technology enabled Beckes to quickly develop a front end for web access.

ibml also has an application called the Roadmap database, known internally as InfoTrac. This critical asset is essentially a Lotus Notes database that contains a profile record for each of the company’s approximately 200 applications. The profile provides the application name, function, business rules and responsible manager. Using XPages technology, Beckes created a web interface that enables mobile workers to locate the profile, read the information and even open the application, either in the Lotus Notes client or through the browser. Beckes also used XPages technology to create a front end for the company’s marketing collateral database, which contains press releases, articles, case studies and other materials.

Although these quick fixes allowed ibml to make core applications “web ready,” Beckes believes in the future the company will create entire applications in the XPages application as mobile computing and social networking become more ubiquitous.

Benefits
· Provides mobile workers access to core business applications
· Facilitates adding a web interface without rewriting the entire application
· Reduces the time and cost of modernizing existing applications

For more information
To learn more about XPages technology, please contact your IBM marketing representative or IBM Business Partner, or visit the following website:
ibm.com/domino

To learn more about XPages technology training from TLCC, visit the following website:
http://www.tlcc.com

Products and services used

IBM products and services that were used in this case study.

Software:
IBM Notes, IBM Domino

Legal Information

© Copyright IBM Corporation 2012 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America November 2012 IBM, the IBM logo, ibm.com, Lotus Notes, Domino and LotusScript are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.