A government agency standardizes transaction management

IBM WebSphere MQ software enables routing of, and visibility into, billions of transactions annually

Published on 12-Sep-2012

"IBM WebSphere MQ allows for very robust connectivity to outside partners. It provides a common architecture that allows transactions to move efficiently because everybody is speaking the same language." - IT specialist, government agency

Customer:
A government agency

Industry:
Government

Overview

This government agency in the United States provides supplies to all military services and supports military acquisition of weapons repair parts and other materials worldwide.

Business need:
The agency needed a common delivery architecture for collaborating with military branches and efficiently managing massive volumes of transaction traffic.

Solution:
The agency deployed IBM® WebSphere® MQ software as the standard file transfer interface for all of its external and internal partners worldwide.

Benefits:
The new solution speeds transaction processing and increases visibility into transactions across the entire enterprise, strengthening management oversight and control.

Case Study

This government agency in the United States provides supplies to all military services and supports military acquisition of weapons repair parts and other materials worldwide.

Challenge
The agency managed more than ten billion transactions globally last year. Requests of any kind, from food for military bases to spare parts for tanks, are placed, routed and fulfilled through the agency 24×7. Historically, each order in this massive volume was administered via FTP and Secure File Transfer Protocol (SFTP) —transfer architectures that provided little transaction transparency. In an effort to boost visibility, the agency augmented its protocols with custom-written, programming-intensive file delivery mechanisms developed over two decades.

However, the agency still lacked a consolidated, common delivery architecture for collaborating with each branch of the military and efficiently managing massive volumes of transaction traffic. Further, the existing FTP applications architecture failed to provide the degree of visibility necessary to identify bottlenecks in the agency’s fulfillment processes.

Solution
The agency deployed IBM® WebSphere® MQ software as the standard message transfer interface for a majority of its external and internal partners worldwide, replacing FTP. The solution’s integration enables two-way collaboration in a highly distributed environment, with agents monitoring the WebSphere MQ application at each partner site. Standardization across the entire armed forces infrastructure also provides decision makers with a high-level, enterprisewide context upon which to gauge performance.

The WebSphere MQ software provides connectivity with outside partners across a wide variety of global platforms and applications, eliminating the pressure on programming resources to manage and monitor individual files. Messages are sent between applications, regardless of whether those applications are running at the same time, with an automated queue manager holding messages—in order—until requested by the recipient.

Benefits

  • Eliminates programming-intensive processes for staff by providing a common programming interface for all transactions worldwide
  • Increases visibility into transactions across the entire enterprise, strengthening management oversight and control
  • Speeds transaction processing and tracking

For more information
To learn more about IBM WebSphere software, please contact your IBM representative or IBM Business Partner, or visit:
ibm.com/websphere.

Products and services used

IBM products and services that were used in this case study.

Software:
WebSphere MQ

Legal Information

© Copyright IBM Corporation 2012 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America September 2012 IBM, the IBM logo, ibm.com, and WebSphere are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at: ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.