Published on 07-Feb-2012
Validated on 07 Feb 2012
"Thanks to IBM WebSphere Cast Iron Cloud integration, we achieved fast time to value from our integration project, freeing IT resources that we applied to more strategic projects." - A global software provider
Customer:
Global software provider
Industry:
Computer Services
Solution:
Cloud Computing
Overview
This company is a leading provider of ERP software and solutions.
Business need:
To improve its CRM business function, this software provider sought to migrate from Siebel technology to the Salesforce.com cloud-based service.
Solution:
With the help of IBM WebSphere® Cast Iron® Cloud integration, the client connected the Salesforce.com service with its ERP and data warehouse applications in real time.
Benefits:
IBM WebSphere® Cast Iron® Cloud integration helped the global software provider achieve fast time to value, improve IT productivity and reduced IT labor costs.
Case Study
IBM WebSphere Cast Iron Cloud integration reduces costs, enables project completion in just five days
A leading provider of ERP software and solutions, this company was founded in 1975. It is headquartered in the United States and serves more than 4,500 customers across 68 countries in markets such as manufacturing, distribution, maintenance and services. From the Fortune 500 global organization to the small or midsize business, this company helps customers across the world succeed.
Challenge
To improve its CRM business function, this software provider sought to migrate from Siebel technology to the Salesforce.com cloud-based service. This required integrating Salesforce.com technology with both ERP and data warehouse applications, a task best performed using web services and service-oriented architecture (SOA). Unfortunately, the company lacked expertise in these areas.
Custom programming could accomplish the integration, but that solution would not be extensible to myriad formats and protocols such as SQL, web services, flat files and FTP. What’s more, custom coding was estimated to take 160 hours, tying up IT resources better allocated to more strategic activities.
Solution
The software company addressed these challenges with IBM WebSphere® Cast Iron® Cloud integration. The technology provides preconfigured integration solutions for hundreds of leading enterprise and cloud applications, including the Salesforce.com technology. By using a “configuration, not coding” approach, WebSphere Cast Iron Cloud integration enables Salesforce.com service customers to complete their migration and integration projects quickly without custom coding or deep middleware expertise.
With the help of WebSphere Cast Iron Cloud integration, the client connected the Salesforce.com service with its ERP and data warehouse applications in real time. The integration project, which included one-click configuration of prebuilt Salesforce.com platform connectors, was completed from start to finish in just five days.
Benefits
• Achieved fast time to value from the “configuration, not coding” approach to application integration
• Improved IT productivity by replacing 160 hours of custom coding with eight hours of configuration
• Reduced IT labor costs by USD513,000 and total software ownership costs by USD500,000
For more information
To learn more about WebSphere Cast Iron Cloud integration please contact your IBM representative or IBM Business Partner, or visit: ibm.com/castiron
Products and services used
IBM products and services that were used in this case study.
Legal Information
© Copyright IBM Corporation 2012 IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America January 2012 All Rights Reserved IBM, the IBM logo, ibm.com, WebSphere and Cast Iron are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Other company, product or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer.