Published on 07-Feb-2012
"Integration via WebSphere Cast Iron Cloud integration provided staff with more timely information and easier-to-use applications, resulting in a 25 percent productivity increase for sales and finance employees." - A global video security company
A global video security company
The comapny is a leading manufacturer of complete, end-to-end IP video security solutions for closed-circuit television (CCTV) surveillance applications.
This global video security company needed integration between its cloud based Salesforce.com CRM application and its Access Dimensions financial software.
The company implemented IBM WebSphere® Cast Iron® Cloud integration, which simplifies data migration and integration between cloud and on-premises applications.
With IBM WebSphere® Cast Iron® Cloud integration the global video security company achieved fast time to value, improved user adoption of applications and increased user productivity by 25 percent for both sales and financial employees.
A leading manufacturer of complete, end-to-end IP video security solutions for closed-circuit television (CCTV) surveillance applications, this company serves markets worldwide with projects in airports, city centers, ports, mines, road and rail systems, education, banking, casinos, prisons, government and the military. Headquartered in the United Kingdom and employing more than 100 people, the company partners with hundreds of system integrators and installers in 40 countries to provide users with local system design, installation and service.
This global video security company faced several challenges that can arise when business-critical applications are not integrated. Manual processes and duplicate data entry across systems reduced employee productivity and impeded business agility. Salespeople did not have the “anywhere, anytime” access to customer data that they needed to be effective. Further, business information was not synchronized because of a lack of integration between the company’s Salesforce.com CRM application and its Access Dimensions financial software. The fact that the Salesforce.com service was cloud-based and Access Dimensions software was on-premises only added to the integration challenge.
The company implemented IBM WebSphere® Cast Iron® Cloud integration, which simplifies data migration and integration between cloud and on-premises applications. Through its “configuration, not coding” approach, WebSphere Cast Iron Cloud integration facilitates integration without the need for expert programmers or deep middleware expertise. Users also benefit from out-of-the-box integration solutions for hundreds of leading enterprise and cloud applications, including Salesforce.com technology.
These capabilities enabled the organization to complete the integration project in only 10 days. Postintegration, Salesforce.com and Access Dimensions technology exchange near real-time account updates of credit limits, payment terms and “stop supply” orders. The solution also delivers batch updates of sales order information involving products, pricing and shipping.
· Achieved fast time to value because of the “no coding” approach to application integration
· Improved user adoption of applications thanks to more timely information and better ease of use
· Increased user productivity by 25 percent for both sales and financial employees
For more information
To learn more about WebSphere Cast Iron Cloud integration, please contact your IBM representative or IBM Business Partner, or visit: ibm.com/castiron
Products and services used
IBM products and services that were used in this case study.
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